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  1. Thread: stats curve

    by fozzy71
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    This feature request has been documented in...

    This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is added please send an email via the 'Contact...
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    Only the HM2 Support site has that option for...

    Only the HM2 Support site has that option for 'Premium Support' but our support volume has more than doubled the past few months due to the pandemic so our team does not have time for the paid remote...
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    a) Please see this FAQ to clear up some more free...

    a) Please see this FAQ to clear up some more free space - http://hm2faq.holdemmanager.com/questions/2891/I%27m+Running+Out+of+Disk+Space

    Try the purge again.

    If you continue to have problems,...
  4. Did you play exactly 1k hands or did you not...

    Did you play exactly 1k hands or did you not change the hands grid filter to show all of your played hands?

    The 'All-In Adj Diff' stat = Difference between actual and adjusted net won amount based...
  5. If you continue to have problems: Please see...

    If you continue to have problems:

    Please see our HUD Troubleshooting FAQ and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as...
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    - Go to the 'Tournament' Mode - Report Selector -...

    - Go to the 'Tournament' Mode - Report Selector - 'Tournaments' report
    - Select the tournament you want to replay from the top window
    - Click the 'Time' column heading in the bottom hands datagrid...
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    Please create a support ticket via the 'Contact...

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and...
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    You need to report it as a false positive to your...

    You need to report it as a false positive to your antivirus vendor so it won't affect other HM3 users with the same antivirus in the future, then remove the file from quarantine and/or reinstall the...
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    I do not see any open issues for GGPoker...

    I do not see any open issues for GGPoker regarding All-In Adjusted stats so it should be accurate. If you see any hands that you feel are inaccurate you should send them to us as explained at the...
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    You need to report it as a false positive to your...

    You need to report it as a false positive to your antivirus vendor so it won't affect other HM3 users with the same antivirus in the future, then remove the file from quarantine and/or reinstall the...
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    You have to manually import the hands to HM2...

    You have to manually import the hands to HM2 from your HM3Archive folder. All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM3Archive is in...
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    The auto import folders got unchecked without you...

    The auto import folders got unchecked without you doing anything? And once you enabled them everything started working again?

    If this ever happens again please create a support ticket via the...
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    HM3 does not have this report. We are planning a...

    HM3 does not have this report. We are planning a new version of this with our planned Leakonomics* feature.

    This feature request has been documented in detail and provided to the developers for...
  14. Sticky: You need to report it as a false positive to your...

    You need to report it as a false positive to your antivirus vendor so it won't affect other HM3 users with the same antivirus in the future, then remove the file from quarantine and/or reinstall the...
  15. Please zip and email the problem hand histories...

    Please zip and email the problem hand histories and tournament summaries, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    Make sure you also include...
  16. Thread: ipoker hud

    by fozzy71
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    Thank you for letting us know it solved your...

    Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    PostgreSQL has always been problematic for a good number...
  17. That is odd. Does it happen if you create a...

    That is odd.

    Does it happen if you create a new database and import some of your archived hero hands to the new database? To create a new database go to the database manager via either the...
  18. You need to report this issue to weaktight. We...

    You need to report this issue to weaktight. We do not develop their converter.



    HM3's Site Settings menu is only used for sites that write live hands and allow a HUD. Sites like GG and Run It...
  19. Thread: ipoker hud

    by fozzy71
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    These hands auto and manual import fine for me. ...

    These hands auto and manual import fine for me. I have an older version of PostgreSQL than you do but that should not be causing this issue.

    You only have 5 GB of free space. If you ever ran/run...
  20. Which site or sites are you experiencing this...

    Which site or sites are you experiencing this issue with?

    Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History file to be imported...
  21. There is an open issue for this setting when...

    There is an open issue for this setting when using the today/yesterday filters:


    HMT-5010
    Start of Day causes Today/Yesterday filters to not work correctly

    This issue has been documented in...
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    Correct. We do not have a public list of every...

    Correct. We do not have a public list of every HM2 stat definition. HM3 has them all built into it's 'stat picker' menus for the HUD and Reports.

    If you need other stat definitions you will have...
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    No, that is not possible. HM3 can only read data...

    No, that is not possible. HM3 can only read data from the hands imported to your active database. You can filter the Reports by Date Range if you do not want to see your older stats/hands and the...
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    There are a few other sites that have fast-fold...

    There are a few other sites that have fast-fold tables that the HM2 HUD should work on currently such as Ipoker Speed, Winamax GoFast and Party FastForward (regional skins only, not the main...
  25. This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
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