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Type: Posts; User: udbrky

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    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
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    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
  3. Please reproduce issue, then go to TableNinja 2 >...

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.*
    Then send a copy of that ZIP file.

    Also please send a screenshot of your...
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    Make sure XP is fully updated. Here is a...

    Make sure XP is fully updated.

    Here is a thread on TLS in XP - https://forums.malwarebytes.com/topic/262854-enable-tls-12-on-windows-xp/
  5. Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
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    If you double click his HUD, it will turn red and...

    If you double click his HUD, it will turn red and show session only. You can do it again to go back.
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    It doesn't show in the HUD Editor drop list at...

    It doesn't show in the HUD Editor drop list at all? Did you use the default or name it something new?
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    Unfortunately it is no longer possible to...

    Unfortunately it is no longer possible to purchase or upgrade a HM2 license or any HM2 related apps now that HM3 has been released.

    All development of new features, tools and game type support...
  9. If you were importing hands automatically, they...

    If you were importing hands automatically, they got archived.

    Please 'Contact Support' here - https://support.holdemmanager.com/ - with a link to this thread and your forum username.

    Send a...
  10. Thread: ggpoker rake

    by udbrky
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    Please follow the last paragraph and send the...

    Please follow the last paragraph and send the hands in a ticket.
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    This problem is sometimes caused in non-English...

    This problem is sometimes caused in non-English systems by the replayer speed being set to a value with decimals in the config files. Try opening the replayer and move the replayer speed slider all...
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    It is not consistent for every skin. You will...

    It is not consistent for every skin. You will need to rake around $100 to earn the credit.
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    You can edit the font size in the HUD - 'HUD...

    You can edit the font size in the HUD - 'HUD Editor...' menu for each HUD/Stat in the Item Properties section. You can also try toggling the HUD - HUD Options - General Settings - Advanced - HUD...
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    Correct. HM3 does not have positional versions of...

    Correct. HM3 does not have positional versions of every HUD stat like HM2 did, as many customers felt it cluttered up the stats list.* Instead we have the HUD - HUD Editor - Item Properties -...
  15. Thread: GG poker

    by udbrky
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    Please see the list of known issues:

    Please see the list of known issues:
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    Please duplicate the issue and send us both your...

    Please duplicate the issue and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were...
  17. This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
  18. Which site or sites are you experiencing this...

    Which site or sites are you experiencing this issue with? STT or MTT?

    Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History file...
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    You might need to reset your license. Please...

    You might need to reset your license.

    Please see this FAQ for help in resolving licensing issues - http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager

    If...
  20. Thread: vs player

    by udbrky
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    You can use the filter vs player in Filter Editor...

    You can use the filter vs player in Filter Editor - Vs Player
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    Make sure that you are allowing enough time to...

    Make sure that you are allowing enough time to upload the hands to dropbox.

    Try downloading the files and importing from your hard drive.

    What does it show in the import history? Does it change...
  22. Please see this FAQ to fix Windows problems -...

    Please see this FAQ to fix Windows problems - http://hm2faq.holdemmanager.com/questions/3253/How+to+repair+Windows+files

    If you're seeing this issue in most cases its a graphics card issue

    1 -...
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    No, it is the same. This is not a stat for live...

    No, it is the same. This is not a stat for live play.
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    Please see your other thread. You should not...

    Please see your other thread. You should not have duplicate threads open.
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    I am not sure the timeframe that Stars considers...

    I am not sure the timeframe that Stars considers a session. They are very strict on datamining, so you are not allowed to import that many hands. You won't just be able to keep opening new tables in...
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