literate-perfunctory
Poker Software

Search:

Type: Posts; User: fozzy71

Page 1 of 20 1 2 3 4

Search: Search took 0.16 seconds.

  1. Try creating a new DataBase and import a small...

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB -...
  2. Replies
    1
    Views
    27

    We use google for the exchange rates and there is...

    We use google for the exchange rates and there is a button in the settings you can use to update to the latest rates.

    HM2 does not have $CAD currency but HM3 does in it's settings so all you need...
  3. Replies
    1
    Views
    13

    Please see this FAQ to transfer/backup data -...

    Please see this FAQ to transfer/backup data - http://hm2faq.holdemmanager.com/questions/2151/What+Files+Should+I+Backup+to+Protect+my+Holdem+Manager%3F

    This will ensure that you have your hand...
  4. Replies
    3
    Views
    58

    Which Operating System, Firewall, and AntiVirus...

    Which Operating System, Firewall, and AntiVirus are you using?


    Sometimes security software can prevent Holdem Manager communicating with PostgreSQL and the Poker sites. This can cause many...
  5. Replies
    7
    Views
    164

    Sorry, that is just a canned./automated reply I...

    Sorry, that is just a canned./automated reply I use anytime I need hands. Most of the time that sentence about pics of the reports is important, so I didn't think to delete it for a case like this...
  6. Replies
    11
    Views
    275

    We are adding support, our developers just...

    We are adding support, our developers just haven't given us an estimated timeline for implementation in HM2. HM3 already fully supports this site based on the (lack of) 888.pt bug reports from HM3...
  7. Thread: ACR Update

    by fozzy71
    Replies
    67
    Views
    4,429

    1) If you continue to have problems, please...

    1) If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing -...
  8. Thanks, I am glad to hear it helped as it took a...

    Thanks, I am glad to hear it helped as it took a bit of time to test and discuss with our QA/Testing Manager to make sure we were filtering properly and getting the correct results.
  9. They no longer write local hand history files for...

    They no longer write local hand history files for each and every hand as they are played we can not support importing or HUD for their new software/network. They only write hands for hands you open...
  10. They no longer write local hand history files for...

    They no longer write local hand history files for each and every hand as they are played we can not support importing or HUD for their new software/network. They only write hands for hands you open...
  11. Thread: Spin and go EV

    by fozzy71
    Replies
    1
    Views
    44

    The assigned internal issue # on this issue is...

    The assigned internal issue # on this issue is HM-8539: Stars Spin SNG: when EV calculating, HM considers prize = default, not multiplied. Unfortunately this doesn't appear to be something we can...
  12. It sounds like they moved to a software/network...

    It sounds like they moved to a software/network we don't currently support to me as well, but our QA/Testing Manager needs to see all of those files to be sure. Once we get caught up to your ticket...
  13. In HM2 this can be done but you will have to do...

    In HM2 this can be done but you will have to do it 3 different times, one for each High Card Filter option combined with the 2 general no straight/flush draw filters.

    Use 'All Of' modifier and one...
  14. What is the actual db filename and extension...

    What is the actual db filename and extension type? *.db? Are the hands importing?

    Make sure your site is configured to save hands and that HM2 is setup to auto import those hands.

    *Note that...
  15. Replies
    5
    Views
    148

    Some of our recent releases were causing...

    Some of our recent releases were causing registration problems. We had to undo and correct some things in the registration code and servers to solve their problems. Unfortunately, this change means...
  16. Did they change to a new network, or their own...

    Did they change to a new network, or their own network?

    Make sure your site is configured to save hands and that HM2 is setup to auto import those hands.

    *Note that we do not support play...
  17. Replies
    6
    Views
    187

    Yes, I understood. You circled the Show...

    Yes, I understood. You circled the Show Times/Opportunities values for that stat in the HM2 imported HUDs Popup and I explained that they are visible in an imported HUDs Popup because we set that...
  18. Replies
    6
    Views
    187

    Once you send feedback from the software it...

    Once you send feedback from the software it creates a support ticket email that you can reply to again and attach images or other files*. Here is a direct link to your My Tickets page -...
  19. Replies
    5
    Views
    148

    Your HM2 license is valid on two computers that...

    Your HM2 license is valid on two computers that you own. If you receive the message "there are no more activations available", you can reset your code. For the steps to reset your Holdem Manager...
  20. Replies
    6
    Views
    138

    The false positive is because of new licensing...

    The false positive is because of new licensing security code changes in our new beta. All we can suggest is report it to your AV company and wait for them tell you it's a false positive, or you...
  21. Replies
    5
    Views
    1,116

    No, because it is not currently possible due to...

    No, because it is not currently possible due to limitations in their software.

    We do not support a HUD on WPN Blitz tables or have plans to add HUD support at this time. If the HUD is showing it...
  22. It is not possible for us to support 'Fast-Fold'...

    It is not possible for us to support 'Fast-Fold' poker games at sites that only write hand history files. The poker sites have to also save seating files that would have information about players at...
  23. Replies
    2
    Views
    90

    I was just informed 8655 will be made live later...

    I was just informed 8655 will be made live later today.
  24. Replies
    2
    Views
    90

    That has not been released yet because there are...

    That has not been released yet because there are a bunch of other WPN related HM2 and HM3 DB import issues we are attempting to get resolved before the next beta release as you can see in this forum...
  25. Replies
    1
    Views
    111

    This is because WPN does not write tournament...

    This is because WPN does not write tournament summary files for the results of the tournament itself. All they write are hand histories which do not contain buyin, finish, prize, etc info.

    Any...
Results 1 to 25 of 500
Page 1 of 20 1 2 3 4