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Type: Posts; User: udbrky

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  1. Replies
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    Are you looking in the Continuation bet section?...

    Are you looking in the Continuation bet section?

    They're after the initial River stats there.
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    If you continue to have problems, please...

    If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event...
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    Sticky: It could be related to their new/seasonal themes....

    It could be related to their new/seasonal themes. Try switching back to an older theme, or try to turn off the PokerStars - Settings - Table Appearance - Table Graphics: [ ] 'Enable the new...
  4. Their hand histories do not always have enough...

    Their hand histories do not always have enough information in tournaments.

    Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History...
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    This is in C-bet section: flop Cbet-fold.

    This is in C-bet section: flop Cbet-fold.
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
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    You can change it in HUD Settings - General...

    You can change it in HUD Settings - General Settings - Font - alt background color
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    Never post your logs in the forum. Your license...

    Never post your logs in the forum. Your license is in it. All of our instructions are to send in a ticket instead.

    Did you compare the computer clock to the sessions time and adjust? The auto...
  9. Replies
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    Sticky: I'm really sorry and I know there is nothing more...

    I'm really sorry and I know there is nothing more frustrating than having issues like this when trying to play. I hope i can help you resolve this quickly.

    What is your hard drive model, RAM and...
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    This usually indicates an issue with the time...

    This usually indicates an issue with the time adjustment. Any server located in the EST was adjusted for Daylight Savings Time Sunday.

    The automatic Site Time Adjustment will read from the site's...
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    This is not possible.

    This is not possible.
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    Without more information, we cannot tell if it is...

    Without more information, we cannot tell if it is needed.

    You didn't even tell us what the site and game type are.
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    That is because of what we said before. Party...

    That is because of what we said before. Party doesn't list player names. they list Player 1, 2, and so on.

    If we showed lifetime stats, it would be for every Player 1 in the database, and that...
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    #3 would be Flop Cbet-3bet. Can you explain...

    #3 would be Flop Cbet-3bet.

    Can you explain the questions in 1 and 2 more?
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    Sticky: Did you submit a ticket with the files and...

    Did you submit a ticket with the files and screenshots?

    Site time detects your time compared to the server's time. Depending on the settings you use in the client, it may need adjusted.

    Don't...
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    Did you create a ticket, link to this thread and...

    Did you create a ticket, link to this thread and submit the hand history and tournament summary files?
  17. Replies
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    What issue are you having?

    What issue are you having?
  18. Replies
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    Sticky: Reset the seats. Open the HM2 > HUD Settings >...

    Reset the seats.

    Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] Panel Positions > OK

    1) Open one Table only and ensure at least 1 hand has imported before moving to step...
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    Which site or sites are you experiencing this...

    Which site or sites are you experiencing this issue with?

    Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History file to be imported...
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    A) Please try to vacuum/analyze and reindex your...

    A) Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29#maintenance

    B) If you continue to have problems, try the...
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    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
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    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
  23. Thread: Fold vs resteal

    by udbrky
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    It is not split between the blinds.

    It is not split between the blinds.
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    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
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    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
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