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  1. Replies
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    There is no option to view lifetime hero stats in...

    There is no option to view lifetime hero stats in the replayer currently. It was possible in early testing but it caused performance issues so we had to disable it at that time.

    Note: There is a...
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    203

    Please zip and send a hand in question to us. ...

    Please zip and send a hand in question to us.

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament...
  3. What range values are you trying to find? There...

    What range values are you trying to find? There are no default ones. Ranges vary depending on the game type and stakes.

    Strategy forums are the best source for these things. Check for your game...
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    What player check-raised in your scenario?

    What player check-raised in your scenario?
  5. Please update to this version: ...

    Please update to this version:

    https://www.holdemmanager.com/Downloads/TN2Update2.8.65s.msi

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to...
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    1) Skip flop cbet and raise. 2) These are all...

    1) Skip flop cbet and raise.

    2) These are all broken down in the Cbet section by IP/OOP, SRP/3b+, MW/HU, etc.

    3) These are in the vs cbet section.

    4) This is in the vs cbet section. SRP and...
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    You can import your database and HUDs in the...

    You can import your database and HUDs in the setup wizard.
  8. When you notice it happened, that's re-creating...

    When you notice it happened, that's re-creating it.

    Please reproduce the problem and screenshot the table/desktop before and after the problems. In the Ignition Hand Grabber (IHG) 'Status' window...
  9. Replies
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    4,045

    This is in Filter Editor - Basic - Stack size and...

    This is in Filter Editor - Basic - Stack size and showdown section.

    Or, in the filter box, type Effective and it will show up as an option to choose.
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    In the lower left corner, click on the options,...

    In the lower left corner, click on the options, shaped like a gear.

    Add showdown winnings line.
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    Please reproduce the problem and click the 'Send...

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your...
  12. Please reproduce the problem and click the 'Send...

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your...
  13. Thread: GG Poker

    by udbrky
    Replies
    6
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    4,461

    Please provide details.

    Please provide details.
  14. Are they written in the hand history file and not...

    Are they written in the hand history file and not imported? Do they import manually later?

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem...
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    Does this happen with the standard HUD? What...

    Does this happen with the standard HUD?

    What is your DPI setting?
  16. Replies
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    Please reproduce and screenshot the error and...

    Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of...
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know what solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  18. Replies
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    In that link, select your product, then click...

    In that link, select your product, then click Contact Support.
  19. Replies
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    Please 'Contact Support' here -...

    Please 'Contact Support' here - https://support.holdemmanager.com/ - with a link to this thread and your forum username.



    If you buy a HM3 small stakes license and want to upgrade to an all...
  20. We cannot handle something like this on the...

    We cannot handle something like this on the forum.

    Please 'Contact Support' here - https://support.holdemmanager.com/ - with a link to this thread and your forum username.
  21. Cancel the renewal in your account -...

    Cancel the renewal in your account - subscriptions, then add the new renewal and use the new information.
  22. Replies
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    Please update to our latest beta version of HM3...

    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta

    Unfortunately this issue is not something we can resolve...
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    While many here do research hardware frequently,...

    While many here do research hardware frequently, I do not think this is the place you are going to get the best information for a mouse for a specific software. Maybe try an industry specific to 3-D...
  24. That is because your annual Support & Maintenance...

    That is because your annual Support & Maintenance (S/M) plan expired recently. To use the new version of HM3, with your actual license instead of the 'Free' license, you will have to login to your...
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    Please see post 4...

    Please see post 4
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