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I updated HEM to the newest version after running an older one for 1-2 years. My old hands are not visible anymore, which I can live with, but I can't create a new database either. I get an error...

[edit: n/m, it started working]

Is there a plan on fixing this issue?

Seems like this issue has not been fixed yet. Can we just get a version of HEM where Pokermaster hands are treated as Pokerstars hands since that seems to solve the problem? Or a link to a previous...

Beta is not working too.

Can I get a link to the non-beta version, please.

edit: nevermind, found it

I noticed there is a beta mentioned in the forum, should I download that?

I have an alias for several nicknames of the same player, but I would like to have all these hands displayed at my HUD. Is there a way to merge those nicknames into 1?

I manually selected all my hands and pressed delete, but forgot to back up my notes on players. Is there a way to get them back?

I just updated to 2.0.0.8470 I would like to downgrade to whatever the previous version was.

Neither helped, I sent the logs via 'Contact support'.

I have updated to the beta version and it still crashes. I sent the log file along with my e-mail address, but haven't received an answer yet.

For no apparent reason. I haven't reinstalled HEM. I haven't done anything different.

All of my pop-ups for my HU HUD now have just the first 1 column and 2 rows (some of them had many, many...

So there's seriously no way to delete those pop ups?

Same problem.

Installed TableNinja 2 and right now I have to click twice on a button ("bet" for example) or sometimes more than twice for the action to follow through.

It worked, thanks!

Is there any way for TableNinja2 to work with higher DPI? I would prefer to use bigger fonts/icons in Windows.

The text fields are empty. When I click on them I can set a new hotkey, but the field remains empty. How can I fix this?

Now the seating preferences are saved in HEM and according to the picture in HEM it should be correct, but on Stars my stats are at set at the wrong seat (seat 3 instead of seat 6).

When I set my preferred seat (on Pokerstars) and press 'close' the settings won't save. Otherwise everything is working fine.

HUD has stopped working on Zoom recently, it works fine on other tables.

Table is "Not recognized as Fast Poker" according to the info I get when I click the question mark.

Zoom on Pokerstars, the players were El Niño 55 and Danadão. HUD stats are not displayed, they are displayed properly in HEM though.

HUD stats are not displaying for players with non-standard character signs/letters (like "á" or "ñ"). They are showing up in the database fine though.

I understand.

I have my own reasons why I would like to have a larger sample displayed on my HUD, but since I noticed other people on the forum have expressed interest in such an option - why not...

Is there any way I could set my own (hero) stats to be displayed at a larger sample than only the hands I played at the table?