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    Please send us the hands for testing with...

    Please send us the hands for testing with screenshots/details of the errors for each specific hands and/or holecards as instructed at the end of this guide.
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    We have some general FAQs for HM3 here...

    We have some general FAQs for HM3 here.

    Every menu in HM3 also has at least one video if you use the Help - Video Guides menu. We also have other ways you can browse or search our videos:
    - FAQ...
  3. This is most likely caused by your Intel graphics...

    This is most likely caused by your Intel graphics drivers but I can't be sure without seeing your log files.
    - Please try to update your graphics driver.
    - If you have multiple graphics cards you...
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    - Close your poker clients, close HM3 and...

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Please start HM3 from the Start Menu using the 'Holdem Manager 3 with Logging'...
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    165984 165985

    165984

    165985
  6. Doh, I forgot I wrote a FAQ for this...

    Doh, I forgot I wrote a FAQ for this which might help other users that find this thread in the future.
  7. To see a graph of Big Blinds and cEV in HM3 by...

    To see a graph of Big Blinds and cEV in HM3 by hands you have to use the Overall report. Once there you click the 'Show/hide results graph' icon in the upper right corner to open the mini graph and...
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    If you do not yet have HM3 version 3.1.24.8349...

    If you do not yet have HM3 version 3.1.24.8349 installed please update from this link.

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem...
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    Yes, Amaya has many rules that we have to follow...

    Yes, Amaya has many rules that we have to follow and restrict HM3 functionality.

    You can read more about when this happened here and here.
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    This stat does not exist at this time in HM3. ...

    This stat does not exist at this time in HM3. This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is...
  11. All the NC wiki/faq info was moved from the...

    All the NC wiki/faq info was moved from the assaultware website to the notecaddy site recently - http://notecaddy.com/Definition-Digest.ashx
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    Amaya (PokerStars) only allows 3 colors to be...

    Amaya (PokerStars) only allows 3 colors to be automatically assigned to a HUD stat. HM3 will only color HUD stats on PokerStars based on the first two color ranges and all other stat values will...
  13. I showed how to do that in the video link I...

    I showed how to do that in the video link I posted above - https://www.screenpresso.com/cloud/5ldFg/

    You have to create an HM2 backup to generate the *.pghembk file, then you need to extract the...
  14. You will be refunded for the remaining time of...

    You will be refunded for the remaining time of your $49.99 NLH All Stakes Support & Maintenance (S/M) subscription. After you upgrade you will have a more expensive license with a more costly annual...
  15. FYI - We increased our support ticket attachment...

    FYI - We increased our support ticket attachment upload size limit to 250 MB per attachment.
  16. You have to compress the files/folder into a...

    You have to compress the files/folder into a single *.zip file as shown in this video example here.
  17. You have to create a *.pghembk backup of your HM2...

    You have to create a *.pghembk backup of your HM2 database and settings then extract the contents using a program like 7zip, then import the \extracted_folder\file\playernotes.xml file via the HM3 -...
  18. This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
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    These feature requests have been documented in...

    These feature requests have been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when they are added please send an email via the 'Contact...
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    I do not know the answer to that question. ...

    I do not know the answer to that question. Please send us the hands for testing, with screenshots/details of your questions and possible errors, with a link to this thread, as I requested in the...
  21. You have to make sure you toggle on the HM3 -...

    You have to make sure you toggle on the HM3 - Tools - Settings - Import - [x] 'Allow reimport of hand histories' then import the downloaded files using the HM3 - File - Import Folder/Files options as...
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    The Vs Player report only shows hands where you...

    The Vs Player report only shows hands where you won/lost something vs a player which is why you have 666 hands in the overall report and fewer in the vs player report. If you look at a specific...
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    I am not really sure what you are asking here...

    I am not really sure what you are asking here without seeing some screenshots of the view/issues, and the original hand history files themselves for testing. Are you talking about the Opponent...
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    FYI for anyone else with HM2 that finds this...

    FYI for anyone else with HM2 that finds this thread in the future:

    Your HM2 license is valid on two computers that you own. If you receive the message "there are no more activations available",...
  25. Thread: стата roi

    by fozzy71
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    For now, you need to use the Overall report to...

    For now, you need to use the Overall report to get your ROI total.



    I believe the OP was referring to the issue with totals for ROI stats being hidden because they were not accurately...
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