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Type: Posts; User: Fool

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  1. Replies
    1
    Views
    2,616

    I'm afraid there isn't currently a BB display for...

    I'm afraid there isn't currently a BB display for TableNinjaPP. We may add one with a future update but I'm afraid its not currently in development.
  2. I'm afraid this isn't currently possible though...

    I'm afraid this isn't currently possible though we are working on a voluntary update system for TN2. We will release an update to fix this as soon as we can.
  3. Thread: Lag issue

    by Fool
    Replies
    5
    Views
    2,821

    Its tough to say whats happening without more...

    Its tough to say whats happening without more information. Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

    1) Your TNPPLog and...
  4. I'm afraid this isn't currently possible. I'll be...

    I'm afraid this isn't currently possible. I'll be happy to pass the suggestion on to the developers though.
  5. Replies
    2
    Views
    1,968

    There is currently a problem with the way the...

    There is currently a problem with the way the Sensei counts games when using more than one slot. We are working on a fix for this and will release it as soon as we can. In the meantime using one slot...
  6. Replies
    3
    Views
    1,340

    There is currently a problem with the way the...

    There is currently a problem with the way the Sensei counts games but it will miscount rather than fail to count at all. If your currently registering number stays at zero then there is likely...
  7. Replies
    3
    Views
    2,798

    This might be related to your number format. Try...

    This might be related to your number format. Try going to Control Panel>Region and Language and change everything to "English (USA)".
  8. Replies
    3
    Views
    1,340

    Usually this means you have an incorrectly set...

    Usually this means you have an incorrectly set PokerStars settings folder. You can find the correct path by going to PokerStars>Help>Open my settings folder. Make sure this path matches exactly whats...
  9. Replies
    1
    Views
    1,140

    There shouldn't be a difference between 2-5 and...

    There shouldn't be a difference between 2-5 and 5-10 as far as TableNinja is concerned. Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

    1)...
  10. Does TableNinja eventually load? That screen...

    Does TableNinja eventually load? That screen should only last a second or so while the program loads. Its possible your copy has become corrupt somehow. Microsoft has a tool for cleaning up problem...
  11. We are working on an update for both of these...

    We are working on an update for both of these problems and will release it as soon as possible. Sorry for the hassle.
  12. Replies
    5
    Views
    2,905

    There is currently a problem with tournament...

    There is currently a problem with tournament closing caused by a recent update. We are working on a fix for this and will release a new version of TableNinja as soon as we can.
  13. Replies
    88
    Views
    20,243

    Are you using XP or a non-Aero based Windows...

    Are you using XP or a non-Aero based Windows desktop theme? Have you disabled UAC? Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

    1) Your...
  14. I'm afraid TN2 has inherited this problem as...

    I'm afraid TN2 has inherited this problem as well. We are still working on a fix and will release it as soon as we can.
  15. Replies
    3
    Views
    2,798

    Try switching to an Aero based Windows desktop...

    Try switching to an Aero based Windows desktop theme. Then go to the start menu search and type "performance information and tools", without the quotes, and hit enter. In the new window that pops up...
  16. Thread: New Update issues

    by Fool
    Replies
    19
    Views
    3,760

    The new SnG popup should be handled by the latest...

    The new SnG popup should be handled by the latest update. I'm afraid were still working on a fix for the SnG counting issue though.
  17. Thread: Counting WRONG

    by Fool
    Replies
    3
    Views
    1,486

    We have released several fixes over that course...

    We have released several fixes over that course of time. Unfortunately this issue remains. We are working on a fix though and will release it as soon as we can.
  18. Replies
    88
    Views
    20,243

    The TableNinjaFT update system is automatic. When...

    The TableNinjaFT update system is automatic. When you run the program new updates will be downloaded and the build notes from that update will be displayed. We haven't released an update for this...
  19. Replies
    31
    Views
    12,217

    I've let the developers know. We will need to...

    I've let the developers know. We will need to update TableNinja 2 as well.
  20. Replies
    1
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    1,310

    I'm afraid this started with the latest Stars...

    I'm afraid this started with the latest Stars update. We are working on a fixed version and will release it as soon as we can.
  21. Thread: Counting WRONG

    by Fool
    Replies
    3
    Views
    1,486

    There is currently a problem with the way the...

    There is currently a problem with the way the Sensei counts games when using more than on slot. We are working on a fix and will release it as soon as we can. Sorry for the inconvenience.
  22. Thread: Lag issue

    by Fool
    Replies
    5
    Views
    2,821

    Make sure your using the modern table, default...

    Make sure your using the modern table, default theme. Also make sure UAC is disabled according to the following instructions:

    http://faq.holdemmanager.com/questions/30/Turning+Off+UAC+(Windows+7)...
  23. We may add support with a future update but we...

    We may add support with a future update but we haven't announced any plans to do so at this time.
  24. Replies
    31
    Views
    12,217

    I've let the developers know about the problem....

    I've let the developers know about the problem. In the meantime you might try the TableNinja 2 beta from the link above.
  25. Thread: New Update issues

    by Fool
    Replies
    19
    Views
    3,760

    This seems to be happening with all themes. We...

    This seems to be happening with all themes. We are working on a fix and will release it as soon as we can.
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