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    1100 MB is not a lot of RAM for HM3 to use. HM3...

    1100 MB is not a lot of RAM for HM3 to use. HM3 uses SQLite for the databases instead of PostggreSQL so HM3 is going to use more ram than HM2 and PT4 which use PSQL.

    Please create a support...
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    Unfortunately, HM3 does not support 5 Card PLO...

    Unfortunately, HM3 does not support 5 Card PLO for any site currently and is not in our short-term plans. All you can do is delete the hands if the data is incorrect. If you want to zip and send us...
  3. I forwarded this to one of our other testers to...

    I forwarded this to one of our other testers to review and answer when he is next available.
  4. We do not have any plans for such a feature but...

    We do not have any plans for such a feature but you should be able to do it from the hands grid of the report you opened the replayer from.
  5. The 'Net Won Game' in the upper part of the...

    The 'Net Won Game' in the upper part of the report will show you how much you won/lost from each player specifically for those 340 hands. It will never match your actual total net won for the entire...
  6. Sticky: Full time remote contractor position for a developer with 4+ years of C++ experience

    Qualified candidates should also have SQL and relational database experience.

    In addition:


    Microsoft Visual Studio experience
    Experience using source control.
    Experience with C# is a...
  7. The images you posted: the cash results by stakes...

    The images you posted: the cash results by stakes is the hero data, the vs player report is data for his hands played vs opponents. That is why one report has all 1021 hands, and the other report...
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    The 'Flop Set' stat means that you were dealt a...

    The 'Flop Set' stat means that you were dealt a pocket pair, saw the flop, and flopped a set.



    Should return all the hands you flopped a set.

    166105

    And removing the last of the 3 filters...
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    If you have already played some hands for that...

    If you have already played some hands for that site and the HUD was working you just need to switch the active player and/or create an alias as instructed in this guide.
  10. Please send us some of the original hand history...

    Please send us some of the original hand history files that include hands from that player, with details and unedited screenshots of the issues with that player, for us to test as instructed at the...
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    After you import a HUD profile, you have to...

    After you import a HUD profile, you have to restart the HM3 client AND server* before you will see it in the list.

    - Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server...
  12. Thread: HUD brightness

    by fozzy71
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    HUD - HUD Editor - Select the profile you want to...

    HUD - HUD Editor - Select the profile you want to edit then select the 'Group' you want to modify to behave this way - Display = 'Lower Opacity Until Mouse Over' - 'OK' as shown in this image:
    ...
  13. What is the same? Results are wrong, or you...

    What is the same? Results are wrong, or you can't edit results manually? This thread is about 2 different things.

    Please follow the instructions in post #2 for whichever of the two issues you...
  14. What is the support ticket number that was...

    What is the support ticket number that was generated when you sent us these hands for testing? Here is a direct link to your My Tickets page.
  15. This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
  16. I think you sent a duplicate of this to us in our...

    I think you sent a duplicate of this to us in our support ticket system and Vlad or Stan replied to you already. Here is a direct link to your My Tickets page.

    Please try not to post the same...
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    My bad, I must not have been fully awake when I...

    My bad, I must not have been fully awake when I replied. The answer is still basically the same, we have no plans to make HM3 work with PSQL as far as I know.



    Thanks for this information, as...
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    HM2 is no longer supported. That stat in HM3...

    HM2 is no longer supported. That stat in HM3 would include hands with more than 2 players seeing the flop, as well as hands that are HU on the flop, so I assume HM2 used the same formula for that...
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    No. GG Poker Network sites do not write hands...

    No. GG Poker Network sites do not write hands live while playing because they do not allow a HUD. This is why they are not listed in the HM3 - Tools - 'Site Settings...' menu.
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    I have no idea what I am looking at in those...

    I have no idea what I am looking at in those images or what the problem is. You need to explain the problem in more detail by tournament number, site, and tournament type, and most importantly send...
  21. Yes, we (support, testers, QA) are still...

    Yes, we (support, testers, QA) are still discussing it to see what we can write up for the developers to try and make it more clear for both you and us. We should be able to add some detailed text...
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    I am not a developer so I can't speak to that,...

    I am not a developer so I can't speak to that, but as far as I know, we have no plans to make a MAC version of HM3
  23. I had forgotten, but back in March, we added...

    I had forgotten, but back in March, we added descriptions to the relevant Stat name headers at the top of the grid to describe which of them are 'vs player' stats if you hover over them. The bottom...
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    The replayer loading slow the first time is a...

    The replayer loading slow the first time is a known issue. We are working on all new replayer code which should help with that some hopefully, but it will always likely be a bit slow the first time...
  25. Please export/zip and send us these actual hands...

    Please export/zip and send us these actual hands and screenshots as instructed at the bottom of this FAQ with a link to this thread and your forum name. Ensure you also include screenshots of your...
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