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Can any admins or mods help with this? Ive sent 2 emails with no reply

I created a new database but it only imported about half of the hands, and none of the recent ones, what now?

How do import into a new database?

My red line is exaxtly the same as the green line, how do i change it please?

Whats a summary file and where do i get it from?

Its importing them all fine, but the payouts are wrong in HEM. It says that i am getting my money back for coming third, when you only getting paid a couple of cents. I know you used to get paid...

I play the hyperturbo satellites on pokerstars, and according to my HEM graph i have a 19.6% roi over 273 games which is extremely unlikelym and the money in my account does not match what HEM says i...

Sorted ty

Please update to our latest release Done
Is the hud working at the tables? Yes
Do you get errors during the import? No
Its still not working but when i go onto the results, reports, preflop cards...

Are you using the reports and hands view under the tourneys tab? Yes and results and preflop hands aren't showing up
Which site are you playing? Pokerstars
Which gametype? Holdem
Which HM version?...

When i auto import the stats show up on my HUD, but none of the tournaments or hands show up under the reports tab. Can you help me please.