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  1. #1
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    Mar 2013
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    Default HM1 hud stats are updated with a delay(PS ZOOM)

    HUD statistics on ZOOM tables PS are updated with a delay of about 7-12 seconds.
    Win XP. HoldemManager 1.13.01
    Last edited by Optimystic; 06-20-2013 at 01:07 AM.

  2. #2
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    Mar 2013
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  3. #3
    HM Support Patvs's Avatar
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta -
    http://www.holdemmanager.com/Downloa..._04Jun2013.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Member
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    Mar 2013
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    Default

    The problem is solved. Thanks!

  5. #5
    HM2! udbrky's Avatar
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    Default

    Thank you for letting us know this is resolved.

    Good luck at the tables,

    Please let us know if we can help with anything else.
    Regards udbrky (Chris)

  6. #6
    Junior Member
    Join Date
    Oct 2010
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    26

    Default

    also had this problem - solved was googling before so long and already thinking that I will not find solution myself. I hate that google does not find HM1 currenlty, lot of things it returns for Hm2

  7. #7
    Junior Member
    Join Date
    Feb 2011
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    Default

    I have this same problem on windows 8. Can you please help? I tried to download the last link but it didn't work it keeps popping up an error message saying there is error replacing files

  8. #8
    Graphics Guru fozzy71's Avatar
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    Default

    Quote Originally Posted by jp81 View Post
    I have this same problem on windows 8. Can you please help? I tried to download the last link but it didn't work it keeps popping up an error message saying there is error replacing files
    That error is because HM1 is not closed properly and some of the processes are still running. Reboot your pc then install the update as soon as the PC reboots. This will insure that HM1 processes are not running when trying to update.

  9. #9
    Junior Member
    Join Date
    Jun 2009
    Posts
    4

    Default

    Hi

    i have same issue as OP , checked every points mentioned by Patvs , but doesn't work for me : still have the delay

    ( OS = win7 )

  10. #10
    HM Support Patvs's Avatar
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    Please update to the latest version - http://www.holdemmanager.com/Downloa..._10Oct2013.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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