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  1. #1
    Junior Member
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    Nov 2008
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    Default Microgaming import problem

    Both HM1 and HM2 misses hands to import after latest Microgaming update

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    Microgaming changed something in their handhistory formatting in their last update.
    We're working on a fix.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Nov 2008
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    Default

    I can export the hands in question into a text file from the Microgaming client. But neither HM1 or HM2 can import that txt-file. 0 hands imported. Is it possible to fix so that HM can import a txt-file, exported from a Microgaming client?

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Default

    We're aware of this issue, already have handhistories (original .dat file) and are working on a fix.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
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    Dec 2009
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    13

    Default

    i had the same problem the last days and i saw this thread but since yesterday hem will not import any hands anymore (unibet) so we have no HUD anymore?
    is this a known problem after a new update or?
    upgraded HEM to latest release but nothing works. other sites working fine so i guess it has to do whit new HH..

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Junior Member
    Join Date
    Feb 2012
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    5

    Default

    Quote Originally Posted by PingPongTjong View Post
    I can export the hands in question into a text file from the Microgaming client. But neither HM1 or HM2 can import that txt-file. 0 hands imported. Is it possible to fix so that HM can import a txt-file, exported from a Microgaming client?
    No. It Can't. You have to create GameHistory.dar sqlite3 database with hands you want to import.

  8. #8
    Junior Member
    Join Date
    Mar 2012
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    2

    Default

    hi

    today some new changes have in copacabanapoker, it seems they have some changes yesterday and today, but i cant import hands, even update to 1.10.12

    hope fix this..

    regards.

  9. #9
    Junior Member
    Join Date
    Dec 2008
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    27

    Default

    Quote Originally Posted by Patvs View Post
    Downloaded the update. Installed it. Open hem and its been stuck on the small 'Initializing Database' pop up window for over 25+ mins now. It says in the top left of the pop up holdem manager 1.12.10 (not responding). Should it take this long?

  10. #10
    Junior Member
    Join Date
    Mar 2012
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    2

    Default

    I let it start at that time?

    is taking longer than usual to start, I thought the update was not installed correctly..

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