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Hi, for some reason my results for Spins are coming in weird.
I won these two but the position and winnings are zero
Attachment 165334
this is the same for a lot of the games I have played over the past 2 days, but some have the correct info and others don't.
I just updated the version to 3.1.16.0 the other day.
Any ideas, making me sad looking at my graph and not seeing my winnings :)
Please always tell us the site.
Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ - https://support.holdemmanager.com/su...F#hm3-email-hh
Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like https://www.filedropper.com/ and copy/paste the download link directly into the support ticket email.
Thanks, I have submitted a ticket.
Sorry if I went the wrong way :)