Hi,after update pokerstars.bg yesterday table ninja hotkeys doesn't work :confused:
Printable View
Hi,after update pokerstars.bg yesterday table ninja hotkeys doesn't work :confused:
Hi,
Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions How to Take a Screen Shot in Windows Please send the screenshot even if you don't have a HUD or custom table theme.
Please also briefly describe what is happening in the email.
i send you e-mailQuote:
Originally Posted by Ninja Support
Hi,
We are looking into this once we have it resolved we will let you know.
Hi,
I'm having the same problem Pokerstars.BE.
I've seen @ tableninja pokersite themes that Pokerstars.BE theme = Invalid (using classic theme).
I'm really not up to for sending log files since it's certainly no individual problem.
Must be something since update.
Attachment 159367
same problem as clyde542 since update of pokerstars.BE yesterday. Theme in regard of Pokerstars.BE=Invalid (using classic theme) and tableninja doesnt' work.
I reported yesterday this problem to support@tableninja.com. Thank you in advance to solve this problem asap ;-)
Yes, same for me on Stars.UK Looking forward to fix :) Only my SPACE (All in) key is working.
Hi,
Guys this is caused by PS update i have notified the developers and they are working on it, In the mean time if you go to the setup tab and set the override theme to the theme you are using this should work.
I use stars.uk and have same problem however Overide drop down is empty and has no optionsAttachment 159368 is this normal?
Yes this is due to the update stars done and it broke TN2, We have a fix for this so we will be releasing it soon, make sure you have "I want beta updates enabled in the setup tab in order for us to update you once the fix is available. It should be released very shortly.
Guys
We have just released a build that fixes the Pokerstars issue, Please go to the setup tab and enable "I want beta updates" Then restart TN2.
If you still run into problems please send us your Pokerstars.ini file so we can investigate it further, This file can be found in the following location C:\Users\yourname\AppData\Local\PokerStars.X
Seems to be working now. Thanks
Hi,
Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.
Have a nice day and best of luck at the tables.
Much appreciation!
your welcome
Even with the fix, I'm experiencing problems /w TN2.
Setup - PokerSites - PokerStars.BG indicates as invalid.
Hotkeys/Betting is not working, but there is display/tablecontrol features.
I sent email to the support /w logs and user.ini.bak file (as I can't see any other ini file in the appdata/local/pokerstars directory).
once we review the logs we will get back to you asap
xthemes config files must be modified like this with some custom themes :
base=ordinary instead of ordinary@pokerstars.com/eu/
or base=simple instead of simple@pokerstars
Hi,
I am not sure i understand what you mean