Issues since updating to Windows 11

Hi,

Since updating my OS on my laptop to Windows 11 I have been having issues with HM3 randomly closing after 5-30 minutes, and occasionally failing to start up correctly. I tried to run a fix in windows but it didn't help. It actually made it worse, so I uninstalled it and reinstalled it, but now it won't get past the 'Connecting to Database Serve' part of the start up routine. Any suggestions please? Thanks

Paul

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Originally Posted by TurtleBob

Hi,

Since updating my OS on my laptop to Windows 11 I have been having issues with HM3 randomly closing after 5-30 minutes, and occasionally failing to start up correctly. I tried to run a fix in windows but it didn't help. It actually made it worse, so I uninstalled it and reinstalled it, but now it won't get past the 'Connecting to Database Serve' part of the start up routine. Any suggestions please? Thanks

Paul

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Hello Paul,

Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta

If you continue to have problems: Please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, the screenshots and details of what steps preceded the error to a support ticket - https://support.holdemmanager.com/su...les-to-support