Using HM3 3.1.11.0
Note Caddy 2.9.64
Pokerstars PA
Using Notecaddy Edge Cash w/no badges hud
When clicking on a popup, many of the stats either take a long time to load, or never at all. I do usually play around 8 tables. My pc has 16gbRAM.
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Using HM3 3.1.11.0
Note Caddy 2.9.64
Pokerstars PA
Using Notecaddy Edge Cash w/no badges hud
When clicking on a popup, many of the stats either take a long time to load, or never at all. I do usually play around 8 tables. My pc has 16gbRAM.
Hello,
Roughly how many hands do your opponents have who are taking a long time for their popups to load?
Do you notice it taking a long time or not loading for players who have less hands?
If it's not too much trouble, can you please create a support ticket here? https://support.holdemmanager.com/support/ticket/79
In the ticket, please link to this thread.
Please add log files to the ticket:
- Log files -
Here's how you can do that:
1. Reproduce what you were doing when the issue occurred. When the issue occurs proceed with the next step.
2. Navigate to C:\Program Files (x86)\Holdem Manager 3\HM3_Utilities.
3. Click on 'HM3CopyLogFiles.bat', choose Yes to create the log files if asked.
4. On your desktop you should see a folder named 'HM3logs'.**Please .zip it using 7-zip or another similar program, and send it over.
5. If the file is too big to send, please upload it to to a cloud service like OneDrive, Dropbox, or WeTransfer.com, and share a link.
ok I submitted the ticket