The "history" part of the HUD is not showing when I play regular tables on Stars, making it not possible to review hands quickly. It always appears when I play Zoom. Not sure how to make it appear.
Thank you for any help!
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The "history" part of the HUD is not showing when I play regular tables on Stars, making it not possible to review hands quickly. It always appears when I play Zoom. Not sure how to make it appear.
Thank you for any help!
Are you using the exact same HUD 'Profile' on both types of tables? Do you see the 'Table Averages' group in the HUD Profile for both table types? If you have a different HUD profile for each type then you most likely have to export the 'Table Averages' from the Zoom profile and import it to the HUD profile for regular tables as explained below.
Here are the instructions on how to add table averages to any HUD profile:
Open the HUD - 'HUD Editor...' and select one of the default HM3 'Profiles' that has the 'Table Averages' group included. In the upper left 'Group' window select the 'Table Averages' group and click the small button right of the Delete button and 'Export Group' to your computer. Then switch to the HUD Profile that doesn't show them and 'Import Group' for that Table Averages group file you just exported.
Here is a short video showing the process.
If none of that helps:
Please reproduce the problem and:
a) Take a screenshot of the table/desktop before and after the problems and screenshots of the HUD Editor profiles, and HUD Options - Profile Select, menus
- Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your poker client lobby and a browser page of this site visible in the screen shot.
b) Click the 'Send Feedback' button from the left sidebar menu, or from the 'Help' menu at the top, and send your logs and config files with a detailed description of the problem.
- You can also attach any screenshots or other files to the Send Feedback interface as long as they don't total over 10 MB (including logs).
- Attach a copy of the original Hand history for the table with the issue*
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
*All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM3Archive is in C:\HM3Archive by default, but you may have put it anywhere. The archive should be organized by \Network\Month\DayOfMonth (example: C:\HM3Archive\SiteName\HM3Archive\2016\07\31). It is configured in the Tools - Settings - Import menu.
It's fixed. The problem was the Table Averages group for my regular table layout had somehow got dragged so far off the table that it was no longer on my monitor. Thanks for your help anyway Fozzy
You are very welcome. Thank you for letting us know what solved your problems. It helps us when crafting future replies to other customers with similar problems.
Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.