Having this issue occur on two different laptops.
EV line works fine for other sites.
Anyone know why this issue hasn't been fixed?
I had this issue a few months back.
Thanks
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Having this issue occur on two different laptops.
EV line works fine for other sites.
Anyone know why this issue hasn't been fixed?
I had this issue a few months back.
Thanks
If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.
When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
Hi, I'm having the same problem. Lots of (mostly 6mx) tournaments are showing EV$ as zero in the tournament reports stat.
This issue has been documented in detail and provided to the developers to resolve. The assigned internal issue # on this issue is HM-8574. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HM-XXXX Is Resolved" in the subject line and body of the email.