2.0.0.8379 Beta Release Thread - PokerStars Zoom - Updated Sep 12th

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Originally Posted by FiRe

Did u update HM with the beta version? I did it several times (what u did) i doesnt work...

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On which Zoom table are you playing? What type of Zoom table + stakes?

you have .com version of ps?

0.25 - .50

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Originally Posted by Patvs

On which Zoom table are you playing? What type of Zoom table + stakes?

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NL50 zoom pokerstars.it

any news?

Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you stars PokerStars again.

Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables

If you continue to have problems please send the requested files/screenshots as instructed at the end of the FAQ in the link above.

Please send the log files to support@holdemmanager.com. Please also send the audit-folder.ini from c:\programfiles\pokerstars (if you have a 64-bit OS, it will be programfiles (x86).

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Originally Posted by FiRe

Did u update HM with the beta version? I did it several times (what u did) i doesnt work...

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I used 8374 HM

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Originally Posted by pimp

I've tried most of trick but reinstalling client and it still doesn't work fine. After recent update HUD worked about a minute and then some error occurred causing HUD to freeze. I hope it's not a problem if I ask about this small thing here. Should I be worried about my notes on PokerStars while re-installing or does the client excludes those files when unistalling?

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It is important to start the PokerStars in Administrator mode.

And back up the notes and also the PokerStars settings here:

C:\%USERPROFILE%\AppData\Local\PokerStars\notes.%Y OUR_NICKNAME%.xml
C:\%USERPROFILE%\AppData\Local\PokerStars\user.ini

I do not use an administrator account with rights, but start PokerStars directly with the account "Administrator" (enabled in Windows). So I guarantee full permission to the programs.

Soon, my notes and settings are always:

C: \ ADMINISTRATOR \ AppData \ ... etc ...

it still doenst work;(

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Originally Posted by FiRe

it still doenst work;(

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Do this:

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Originally Posted by udbrky

Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again

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If that doesn't work, then do ALL of this:

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Originally Posted by udbrky

[1] Check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/questions/1931/How+to+setup+Holdem+Manager+to+run+with+Poker+Star s+Zoom+Tables

[2] If that doesn't work EMAIL the following to support@holdemmanager.com :-

[a] The files/screenshots listed at the end of the FAQ in the link above - that's everything listed below the section called "* If you continue to have problems:"

And

[b] the audit-folder.ini from c:\programfiles\pokerstars (if you have a 64-bit OS, it will be programfiles (x86)

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