Hello
Had same problem w h2n but they are working fine. But PPPoker doesn't like when HM2 runs, it automatically sends a massage on the screen and by pressing ok it closes table.
What to do?
Thanks beforehand
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Hello
Had same problem w h2n but they are working fine. But PPPoker doesn't like when HM2 runs, it automatically sends a massage on the screen and by pressing ok it closes table.
What to do?
Thanks beforehand
Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com
Dear udbrky
I recorded the video so you understand the problem better
https://youtu.be/co93rBwVrqI
Don't post logs in the forum, your license is in them. All our instructions are to send a ticket.
So this is an issue where they close/prevent you from sitting? If that's their rule, I don't know what we can do for it.
Am I misunderstanding what you're saying in the video?