Hands not shown in the reports after restoring database

Hi,

I did a database restore on a virtual machine and a lot of hands are missing. It seems that the ones missing are all either from pokerstars.it, Tigergaming or snai.it. All other hands from other sites seem to be shown as they should be.

However, if I try to select a different current player and type in a screen name that I use on any of those three sites the number of cash hands in the database is shown as it should be for that screen name, despite the hands not being shown in any of the reports:

https://gyazo.com/58f6c89b36dc1ebebf3159658f23525b

I tried resetting reports and filters by deleting data in /Roaming/Holdem Manager /Filters and /Reports as well as doing a full vacuum of the database but with no success.

Did you run maintenance on the original database, then do another backup and restore?

What if you import from the archive?

Running maintenance on the original database and then backing it up fixed this, thanks.

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.