cant purge or export hands
i am trying to either purge all the hands from the stakes lower than the one i'm now playing at or export just the hands for the stake im playing at which can then be imported into a new database
i cant get either to work
when i try to export hands the progress bar is immediately at about 15% and then doesn't move, for hours, even when i filter it to only export one days play at less than 1k hands.
nothing appears in the "exported" folder at all
when i try to purge hands it says "purging hands" in the bottom bar in the software but the progress bar goes immediately to 2% and again, just stays there.
i left it running overnight and in the morning, still at 2%
am i missing something?