Hi,
I have 2 user accounts and I accidentally logged into one of my HM3 instances from the wrong one and need to log out somehow but I am unable to locate any log out button. How do I log out?
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Hi,
I have 2 user accounts and I accidentally logged into one of my HM3 instances from the wrong one and need to log out somehow but I am unable to locate any log out button. How do I log out?
Open the HM3 - Help - 'My Licenses...' menu and click your current email address in the upper right corner then login to the software with your other account email/password.
If you continue to have problems:
- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Open C:\Users\{UserName}\AppData\Roaming\Max Value Software\Holdem Manager\3.0\Config and delete CurrentUserToken.txt file if you can see the file. If you can't see that folder, turn off the windows option that is hiding that directory.
- Restart HM3 and check your HM3 - Help - My Licenses tab and you should now be able to see your active Holdem and/or Omaha licenses/trials as shown in the linked image:
https://www.dropbox.com/s/vj3nhvtz8u...atus.png?raw=1
If you continue to have problems: Open the HM3 - Help - 'My Licenses...' menu and click your email address then login to the software with your account password.
If none of that helps: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.