fozzy71
*** HM3! ***

Воспроизведите ошибку и сделайте скриншоты, а затем отправьте нам скриншот с вашими логами/конфигурациями и подробным описанием проблемы через HM3 -...

Please give it another try. The issue should now be fixed.

- After opening a hand in the replayer, access the Options Menu (Gear Icon in the Upper Right Corner), and select the 'Hero Stats: All Hands' option....

I am also having problems activating my HM2 license, but I haven't launched HM2 in a very long time. My manager has HM2 installed on 2 different...

Please try to create a new small/test database: File - 'New Database...' then manually import some hands to the new database via File - 'Import...

It is possibly related to our site and server updates that our developers made last Sunday, but you are the only person reporting such an issue at...

- Your HM2 license is valid on two computers that you own.**If you receive the message "there are no more activations available", you can reset your...

No, HM3 does not have that feature. HM3 has an option to make the HUD opaque until you hover over the HUD, but the HUD is still actually displayed...

The license shouldn't have expired. From the other image you posted, your HM2 is having problems reaching our server. - Your HM2 license is valid...

The link should be fixed now. My canned reply software added an asterisk to the end of the link for some reason, but now that the asterisk is removed...

We do not have such a stat at this time, but I wrote up the stat request for our developers. HMT-7545: HM3 Stat Request: - $ Wagered (Total $ Bet)...

We added support earlier this year to HM3. Please update to our latest beta version of HM3 from this link -...

Please update to our latest beta version of HM3 from this link. If you continue to have problems: Please create a support ticket via the 'Contact...

Yes, it is in the name and definition of the stat. It is the only type of 'EV' indicator that we have, as well.

You can find the 'All-In Adj bb/100' stat in the 'AllInEquity' category of the Stats Picker as shown in the attached image.

I was having similar problems with the previous beta, and my problems went away with the new beta. Please send some new logs.

I will reply to your support ticket #1175458 after I have reviewed some of your recent crash logs. Here is a direct link to your My Tickets page.

Could you specify which site or games are causing HUD issues?*Are you able to view the recent or current hands for the player in the Reports or Live...

If there were no hands in that folder before you installed HM3, you will need to request those hands from PokerStars support and manually import them...

Please send a new set of log files with a link to this thread so that I can ask my QA/Testing Manager to review them. He had thought that we had this...

I assume that it will be a high priority, but I have no way to estimate how long it will take for the developers to fix and release. If you want to...

Your location/network may be causing download problems. Have you tried enabling a VPN while installing? - Close your poker clients, close HM3,...

PokerStars Preferred Seating should be set to 'Always Auto-Center Me' and HM3's - Tools - Site Settings... - PokerStars - My Seat should be set to ...

It looks like we have had a regression with a parsing bug that we fixed back in 2023. I will have to write up a new bug ticket for this with our...

I am not aware of any issues regarding these games. Which version of HM3 have you been importing them to? We will need you to send us a sample of...

You can 'Hide HUD' on 1 table or 'Hide HUD on All Tables' using the 'Live Play HUD' menu -...

Yes, that issue should be resolved in our latest beta. The 'fix' for that issue caused some customers to have their databases renamed and replaced...

The HUD should display, just like it should on regular cash games. Does the HUD work on other regular tables for you? Please see our HUD...

Unfortunately, we do not sell any HUD packages. This forum is for customers to share their own custom HUD Profiles for other customers to use. We do...

I do not see any open developer tickets related to 'Spin Gold' in our system as you can see in the attached image. If you update HM3 to version...