fozzy71
*** HM3! ***

I replied your feedback ticket. Here is a direct link to your My Tickets page. This issue has been documented in detail and provided to the...

Please send us the hands for testing with screenshots/details of the errors for each specific hands and/or holecards as instructed at the end of this...

We have some general FAQs for HM3 here. Every menu in HM3 also has at least one video if you use the Help - Video Guides menu. We also have other...

This is most likely caused by your Intel graphics drivers but I can't be sure without seeing your log files. - Please try to update your graphics...

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. - Please start HM3 from the...

Doh, I forgot I wrote a FAQ for this which might help other users that find this thread in the future.

To see a graph of Big Blinds and cEV in HM3 by hands you have to use the Overall report. Once there you click the 'Show/hide results graph' icon in...

If you do not yet have HM3 version 3.1.24.8349 installed please update from this link. Please try all the steps in this FAQ. If you continue to...

Yes, Amaya has many rules that we have to follow and restrict HM3 functionality. You can read more about when this happened here and here.

This stat does not exist at this time in HM3. This feature request has been documented in detail and provided to the developers for future...

All the NC wiki/faq info was moved from the assaultware website to the notecaddy site recently - http://notecaddy.com/Definition-Digest.ashx

Amaya (PokerStars) only allows 3 colors to be automatically assigned to a HUD stat. HM3 will only color HUD stats on PokerStars based on the first...

I showed how to do that in the video link I posted above - https://www.screenpresso.com/cloud/5ldFg/ You have to create an HM2 backup to generate...

You will be refunded for the remaining time of your $49.99 NLH All Stakes Support & Maintenance (S/M) subscription. After you upgrade you will have...

FYI - We increased our support ticket attachment upload size limit to 250 MB per attachment.

You have to compress the files/folder into a single *.zip file as shown in this video example here.

You have to create a *.pghembk backup of your HM2 database and settings then extract the contents using a program like 7zip, then import the...

This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email...

These feature requests have been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when...

I do not know the answer to that question. Please send us the hands for testing, with screenshots/details of your questions and possible errors,...

You have to make sure you toggle on the HM3 - Tools - Settings - Import - 'Allow reimport of hand histories' then import the downloaded files using...

The Vs Player report only shows hands where you won/lost something vs a player which is why you have 666 hands in the overall report and fewer in the...

I am not really sure what you are asking here without seeing some screenshots of the view/issues, and the original hand history files themselves for...

FYI for anyone else with HM2 that finds this thread in the future: Your HM2 license is valid on two computers that you own. If you receive the...

For now, you need to use the Overall report to get your ROI total. I believe the OP was referring to the issue with totals for ROI stats being...

Unfortunately, HM2 support ended on Dec 31, 2020. Both Winamax and Party.FR have had significant updates since then that caused HM2 to not work...

I am not sure if any sites (or HM3) have restrictions on where the Straddle can come from but I would start by trying with GG Poker format as their...

You need to set some filters for 'Number of Players Filtered'.

Unfortunately, this new filter feature has not been added yet. I do not have an estimate for when this feature will be added. We do not give...