fozzy71
*** HM3! ***

Have you tried using the FacingPreflopAllIn=false filter? If you continue to have problems please send us a hand history sample and...

a) Uninstall all Microsoft Visual VC++ 2015, VC++ 2017 and VC++ 2019 versions (both x86 and x64 versions if you see them) on your computer then...

Please see our HUD Troubleshooting FAQ and if that does not help then please send the requested logs, screenshots, and hand history files in a...

Is this cash or tournament Zoom hands? I think the Cash By Stakes report is designed to separate ante stakes from the same non ante stakes. ...

I do not have an estimate for when this issue will be resolved. It will not be possible for us to add this feature until sometime after the new HUD...

Are you referring to the HMQL report feature request for HM3? I do not have an estimate for when this feature will be added. We do not give...

I replied in your other thread.

This is a result of the Stars update on their regional skins. We are working on a beta update for HM3 to fix this ASAP. We hope to have it released...

If you open the HUD Only then open the normal HM3 shortcut does it show up on screen, in the task bar, or in the task manager? If you continue to...

Which site or sites are you experiencing this issue with? STT or MTT? Any tournament with more than 1 table (and some single table games) will...

I am not aware of any issues specific to those tables on that site. Please see our HUD Troubleshooting FAQ and reproduce the issue then send the...

Unfortunately HM2 support ended on Dec 31, 2020. I am happy to still try to assist you with this particular ticket but please be advised going...

What is the ticket number that was generated for the logs that you sent? Here is a direct link to your My Tickets page. Do you see any player...

I'm sorry to hear you're having issues with the software. Our emails often get marked as spam by some email providers so you need to check your...

The graphical HUD should work on each type of Stars tables but we do have some reports of issues with the Graphical HUD not aligning properly when...

I can not be sure what the developers might do with this particular issue. That would most likely depend on if it is an issue specific to just your...

Unfortunately you are likely going to have to fix the HUD import issues manually but if you can export the HUD from HM2 and send it to us in a...

Did you edit any of the HUD - HUD Options - 'Filters'? Those settings can drastically change what the HUD shows at the table. Do your HUD Options -...

HM3 is currently using the PT4 HUD engine which was developed nearly a decade ago so the developers are going to design a new HUD engine for HM3 so...

I do not use RW myself or generally provide support for it, that is done by the developer himself. My understanding is that it only pulls hands from...

You should be able to right-click edit them in the Tournaments report for now until the next beta update is live so you can then reimport the hands...

Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - My Seat options. ...

I just tested some GG samples and had no issues. How many hands do the opponents have on average? You might need to try reducing the settings for...

If the HUD is not working you need to send us screenshots of the entire replayer (do not crop them) with a sample of your hand history files and most...

Unfortunately not at this time. This feature request has been documented in detail and provided to the developers for future consideration. * ...

It is an all new HUD 'engine' for HM3. i.e. All new HUD Editor and HUD Options menus for building and configuring HUDs/Popups and for the developers...

We replaced the hover over stat specific popups functionality with the stat details tooltip. At this point it is not possible to display the...

I answered this in your other thread where you cross posted the same question.

I am not a developer so can't speak to the difficulty of adding this feature. Anything HUD/Popup related for the developers has been on hold until...

I wrote up the issue I mentioned above. I believe it is basically the same issue as you mentioned and affects any hands where villain raise/shoves...