fozzy71
*** HM3! ***

Unfortunately we do not have such a stat yet. This feature request has been documented in detail and provided to the developers for future...

We have a known issue where the WPN HUD will fail if you have multiple hand history folders configured for the same WPN client in the HM3 Auto Import...

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament...

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament...

The recent beta does have a couple issues that we discovered after it was released that could be causing these issues. - Close your poker clients,...

Are you tagging hands from the Table HUD at the top and center of the tables? In the reports hands grid they are sorted alpha-numerically as...

I assume you are referring to the Live Play view with the 'Automatically Refresh' option enabled? We will need you to send us some log and config...

If the steps above did not solve this issue for you then you need to send us your log files as requested above. Please create a support ticket via...

Both stats should be the same, HU or Multi-Way pots, only difference being the 2nd one is for pots with single raise preflop, so no 3bet, 4bet+ pots.

I just tested this in the replayer with our internal beta v3.1.16.6978 by filtering the new Vs Player report for FacingOpenShove=true and the stat...

The complexity of the HUD could affect performance as could the size of the database. - Try switching to one of the less complex default HUD...

You can query the database, compact it after purging hands, etc using this 3rd party database browser.

They changed the format of the hand history files when they added 5 card PLO so you need to install the new HM3 beta from this link. Note: You...

PokerStars imposed rules that greatly inhibit how HUDs can work. The changes can be viewed here and was discussed in detail in this thread when the...

I did some testing of this and was not able to reproduce the issue using a multi panel/group HUD by simply importing a new popup but I was able to...

Are these 8max MTT? If so, we have this documented for our developers and it is awaiting review. This issue has been documented in detail and...

Which specific 888Poker.xx skin are you playing at? Are you playing cash or SNG or MTT? Are you using the HM3 - HUD - Standard HUD or Graphical...

The developers are still actively working to get this fixed in a future update but unfortunately I do not yet have an estimate as to when it will be...

Please report any NC specific issues in the NoteCaddy Support Sub-Forum for them to test and work with you to resolve.

That ticket you replied to was in our automated 'crash logs' inbox which is not checked daily. In the future you should create a new ticket that...

We have a FAQ that should answer all of your questions on this page.

Currently the only way to write a hand specific note in HM3 is by right-clicking a hand in the reports and choosing the 'View' option to open the...

This is an old thread for HM2, not HM3. HM3 uses a different HUD engine. - By default the HUD components placed on the table are locked in...

Unfortunately we do not as HM3 (and HM2) do not have any live tracking features. HM2 had them originally but we disabled the 'Live Tracking' feature...

HM3 supports Windows 7, 8, 8.1 or 10 as detailed in this FAQ.

I did some testing and was able to duplicate this with one of the players in my database, but not all players, so I wrote it up for the developers to...

HM3 - HUD - HUD Options... - General Settings / General - Mucked Cards - Display Edit: You will also want to disable the 'Show Equity...

Please follow the instructions in the post above yours to update to the latest beta, reproduce the issue, then send the requested logs to us for...

They changed the format of the 4 card PLO hand history files so you need to install the new beta version we just released this morning from this...

As previously communicated in emails, alerts, and forum posts, there will be no future updates or support for HM2. WPN subsequently released an...