fozzy71
*** HM3! ***

Which site or sites are you experiencing this issue with? STT or MTT? Any tournament with more than 1 table (and some single table games) will...

The recent WPN update changed the hand history format so you need to install the new beta version of HM3 we released yesterday. Please update to our...

1. Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. 2. Open...

The missing stats can be shown if you right click one of the column headings and enable the stat. Sometimes they are added but not enabled. Once...

They changed their hand history format so you have to install the new beta version of HM3. Please update to our latest beta version of HM3 from this...

When you install HM3 and run the setup wizard it will give an option for both. If you skipped those options you can import the database via the HM3...

I had a few reports of this on 2+2 but was told it seemed to resolve itself. Please update to the latest beta version. - After downloading,...

I had a few reports of this on 2+2 but was told it seemed to resolve itself. Please update to the latest beta version. - After downloading,...

There will be no more HM2 updates to address the change WPN made to their tournament hand history format the other day as HM2 support ended on Dec...

They changed their hand history format so you have to install the latest beta version of HM3 then reimport those missed hands/games. You will...

Do you have the latest beta version of HM2 installed? Please see the post directly above yours.

The update was released yesterday. Please update to our latest beta version of HM3 from this link. You will have to 'force reimport' the hands if...

As we explained in the first reply, that playernotes.xml is not a hand history file which means you are not auto importing from the correct path. ...

You are very welcome. Thank you for letting us know it solved your problems. Good luck at the tables. If you have any further questions or...

They changed their tournament hand history format. We should have a new beta update pushed out soon to try and fix this. You will receive a...

Which companies BOL Card Catcher are you using? Ace Poker Solutions or Advanced Poker Tools? If the site does not have preferred seating you should...

The latest beta update should solve this hopefully: Please update to our latest beta version of HM3 from this link. If you continue to have...

Try closing HM2 and downloading the attached file then copy/paste it into your local directory as described in the other thread.

We aren't sure if the hotkey method would be possible (copy to clipboard might have to be done via the right click menu instead of Ctrl+C) but we...

I apologize for the delay in reply. Your posts were in the moderation queue and got overlooked. Those steps work for most customers if they have...

Please see this thread - https://forums.holdemmanager.com/showthread.php?t=543134

They should have imported after the hands got imported. You can check this yourself (if you haven't restarted HM3 yet) by checking the HM3 - Tools -...

What is your ticket number? Make sure the logs you sent were from our latest beta version 3.1.14.6592. If you do not have that version...

You should be able to simply copy/paste the database, settings and msi files from the .old locations to the proper location in the new Windows...

The replayer speed being reversed is fixed in our recent beta builds. Please update to our latest beta version of HM3 from this link. If you...

This feature request has been documented in detail and provided to the developers for future consideration. HMT-4295: Add Replayer accessible...

Site Settings is only used for sites that allow auto import and live play HUD. GG Poker hands are imported manually via the File menu Import...

Thank you for the additional suggestions that I failed to mention.

If you open the HM3 - HUD - HUD Editor... Popup Groups for that specific profile/popup you can try adding spaces to the prefix/suffix Item Properties.

There is no reason/need to reset your codes when switching or replacing one of your two computers with HM3 like there was with HM2. Your HM3 license...