View Profile: TheZepper - Holdem Manager Forums

Yesterday, 03:51 PM

fozzy71 replied to a thread HM3 freezes whenever I open any report in HM3 General Support

I replied to your duplicate support ticket. Please try not to post the same question in multiple support channels/tickets to get a faster reply. ...

2 replies | 0 view(s)

Yesterday, 03:43 PM

fozzy71 replied to a thread HM3 freezes whenever I open any report in HM3 General Support

How long ago did you send the logs? I generally reply to all tickets in 12 - 24 hours. Which Operating System, Firewall, and AntiVirus are you...

2 replies | 0 view(s)

Yesterday, 03:42 PM

fozzy71 replied to a thread Bet 365 cahout hands not imported in HM3 General Support

- Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. - Please update to our latest...

2 replies | 0 view(s)

11-30-2024, 09:17 AM

fozzy71 replied to a thread ACR: 5c PLO & 5c PLO H/L in HM3 Feature Requests and Feedback

We do not have any plans to add support for these games in the near future. If you want to be notified if/when it is eventually added at some point...

1 replies | 0 view(s)

11-23-2024, 09:05 AM

fozzy71 replied to a thread BetRivers (PA - USA) hand History issues in HM3 General Support

We do not officially support these hands yet. We just wrote up a feature request to add support for these hands last week: IMP-1070: Add support...

2 replies | 0 view(s)

11-20-2024, 09:44 AM

fozzy71 replied to a thread Статы rfi по позициям in Русский форум

Спасибо, что сообщили нам, что вы его нашли. Для всех, кто найдет эту ветку позже с тем же вопросом: HM3 не включает позиционные версии каждой...

2 replies | 0 view(s)

11-10-2024, 09:29 AM

fozzy71 replied to a thread Сохранение отдельных раздач in Русский форум

You would need to create a new database and import only those exported hands to this new database -...

6 replies | 0 view(s)

11-07-2024, 08:28 AM

fozzy71 replied to a thread cannot create HM account in HM3 Bug Reports

Please send an email with your personal/address details and account creation problems to sales@holdemmanager.com so they can create the account for...

1 replies | 0 view(s)

11-06-2024, 01:34 PM

fozzy71 replied to a thread All in hand. Why All-in Adj Diff is zero? in HM3 General Support

In the OP: Villain1 called the all-in from short-stack Villain4 preflop, then folded to the reshove preflop. *Note: Attempting to calculate...

7 replies | 248 view(s)

11-06-2024, 09:08 AM

fozzy71 replied to a thread HM3 in Sanapdragon Elite in HM3 General Support

Windows ARM supports the execution of x64 applications, which means HM3 can operate on it.

1 replies | 0 view(s)

11-06-2024, 09:00 AM

fozzy71 replied to a thread Can't reset password in HM3 General Support

The issue with our servers has been resolved. If you are still having issues try to reboot your PC fully and if that does not help please reproduce...

2 replies | 0 view(s)

11-06-2024, 09:00 AM

fozzy71 replied to a thread What is going on with holdem manager??!?!?!??!?! in HM3 General Support

The issue with our servers has been resolved. If you are still having issues try to reboot your PC fully and if that does not help please reproduce...

1 replies | 0 view(s)

11-06-2024, 08:59 AM

fozzy71 replied to a thread Check License does not work in HM3 Bug Reports

The issue with our servers has been resolved. If you are still having issues try to reboot your PC fully and if that does not help please reproduce...

1 replies | 0 view(s)

11-06-2024, 08:59 AM

fozzy71 replied to a thread Login server issue in HM3 General Support

The issue with our servers has been resolved. If you are still having issues try to reboot your PC fully and if that does not help please reproduce...

9 replies | 0 view(s)

11-05-2024, 11:30 AM

fozzy71 replied to a thread Сохранение отдельных раздач in Русский форум

Если HM3 настроен правильно, руки уже будут сохранены в вашей базе данных HM3, затем вам нужно будет только щелкнуть правой кнопкой мыши по любой...

6 replies | 0 view(s)

11-04-2024, 11:17 AM

fozzy71 replied to a thread All in hand. Why All-in Adj Diff is zero? in HM3 General Support

That is explained in the blog I linked above. I can not explain it any better than that, as I am not a developer. Here is the link again -...

7 replies | 248 view(s)

11-03-2024, 09:33 AM

fozzy71 replied to a thread Hm3 что с ним творится? Как исправить? in Русский форум

Which Operating System, Firewall, and AntiVirus are you using? Regrettably, numerous free internet security suites, including Norton, McAfee,...

1 replies | 0 view(s)

11-01-2024, 11:08 AM

fozzy71 replied to a thread coinpoker in HM3 General Support

We officially support only the manual import of downloaded hands. Many users have utilized third-party hand grabbers without any problems; however,...

2 replies | 0 view(s)

11-01-2024, 08:26 AM

fozzy71 replied to a thread HM3 WORKS with Coin poker ? in HM3 General Support

I have manually imported downloaded hand history files that customers have sent us for various bug reports.

9 replies | 0 view(s)

10-29-2024, 07:12 AM

fozzy71 replied to a thread issue with database transfers and stat output in HM3 General Support

How exactly are you attempting to sync from the cloud? HM3 has no such feature built in like HM2 had. The only way to sync multiple HM3...

1 replies | 0 view(s)

10-29-2024, 07:03 AM

fozzy71 replied to a thread All-in Adj Plus Rakeback in HM3 General Support

There are many comments in that ticket, and one of them is what you asked for even though it is not referenced in the title. In late 2022, we...

3 replies | 0 view(s)

10-28-2024, 07:05 AM

fozzy71 replied to a thread All-in Adj Plus Rakeback in HM3 General Support

This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is...

3 replies | 0 view(s)

10-26-2024, 05:57 PM

fozzy71 replied to a thread Filtering to Bomb Pots on WPN in HM3 General Support

The ticket remains open and pending resolution; however, its priority has been elevated, which should hopefully lead to an advancement in the...

3 replies | 533 view(s)

10-24-2024, 08:39 AM

fozzy71 replied to a thread Login issues in HM3 General Support

Our developers had to perform a major database upgrade last night. If anyone is still having issues please reproduce and screenshot the error then...

1 replies | 0 view(s)

10-22-2024, 01:00 PM

fozzy71 replied to a thread Filter with NOT BvB in HM3 General Support

Unfortunately, I do not think there is a simple way to do this at this time. This feature request has been documented in detail and provided to...

1 replies | 0 view(s)

10-21-2024, 10:59 AM

fozzy71 replied to a thread HM3 doesnt connect to Winamax. in HM3 General Support

What is 'Shiva'? If it is some sort of 3rd party tournament aid or tournament launcher, all I can suggest is to not use that software. If you have...

23 replies | 0 view(s)

10-17-2024, 06:54 AM

fozzy71 replied to a thread Blank screen when running HM3 in HM3 General Support

Can you see the square HM3 icon in your 'TaskBar'? If you see it, and hover over it, can you see the 'Preview Popup' of the HM3 window? If yes, it...

1 replies | 0 view(s)

10-16-2024, 08:33 AM

fozzy71 replied to a thread Issue with my HM2 in General Support

Unfortunately, HM2 support ended on Dec 31, 2020, so it will likely not work at many of the sites that it used to support. You can read more about...

2 replies | 0 view(s)

10-13-2024, 07:32 AM

fozzy71 replied to a thread Current version of HM3 doesn't show hands that were ran twice on iPoker in HM3 General Support

Thanks for the feedback. This is the behavior that I was expecting/hoping. The RIT hands issue is a 'bug' in HM3/PT4 that should be fixed in our next...

6 replies | 0 view(s)

TheZepper
Former HM Support

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TheZepper
Former HM Support