jahrumble
Super Moderator

Hello, Please try to reset and recreate notes for all hands in your Database. Some of the changes in the last update might need a reset notes to...

Hello, Just restart HM3 and it will auto update Notecaddy to v.2.9.9035.0 It could be you don´t even have to reset the notes. 1- Try after...

Hello, Notecaddy updated to v.2.9.9035.0 with a fix for this issue. When starting HM3 it will update NC automatically. Best wishes, ...

Hello, Notecaddy updated to v.2.9.9035.0 with a fix for this issue. Since you made some changes to test this, it might be good if you reimport...

This is the correct place to open a support ticket: https://support.holdemmanager.com/support/category/1

You don´t need to register. Use the email associated to your HM licence to login. Reset password if needed. ...

Hello, Just for clarification. The stats dont work on live play AFTER you edited them? Meaning, only when you save a definition and it sparks...

Hello Babylonept. If reinstalling HM2 does not update Notecaddy to v.2.9.9013.0 use the same solution as above. Open a support ticket and we will...

Hello, From that picture it seems that NC needs to be updated. Please open a support ticket and we will share with you the last stable version of...

Hello, Using HM3/NC on Partypoker HHs should not be a problem for reviewing purposes. Make sure to process the hands for note creation until...

Hello, Yes, but make sure to assign it correctly ot the popup in question.

Hello, Use the option in: NC - File - Settings - Data Settings - Use X hands for Instant Replay - change the 5 to the number you want. Best...

Hello, Sorry I didn´t understand that you could not access NC at all. If you try to enable it from the APPS option nothing changes? Try...

Hello, Try restarting HM3. Close "Holdem manager server" as well at bottom right of your desktop. Also try reset nd recreate notes for the...

Hello again, Make sure to allow it enough time to finish processing the entire DB. NC will look like it stopped while using the filters options...

Hello, The File-Filters option is the right place to filter NC stats by stake. Set up the stakes you want and then click Save. Then reset and...

Hello, Try first reimport the HUD to fix that. If it does not fix it. Try reimporting the definitions. They must show in that folder as .note...