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  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    7

    Default Reset all profiles

    I'm sorry for my english.
    I need to reinstall my sistem and i have Holdemmanager and tableninja.
    I want to reset all my profiles and i go in my account page and i click on the "reset all profiles" button but i see the same written "the licens key is being used on 1 computer..." why i see this written if i reset?

    Second question, for tableninja is the same procedure? I don't see no button for
    reset the key in the tableninja section.

    Thanks.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    email sales@holdemmanager.com, they should know how to fully reset the profile.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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