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  1. #1
    Junior Member
    Join Date
    May 2009

    Default HEM download for purchase if 2nd time download?

    Hi, a few months ago I downloaded the trial version of HEM and eventually was able to get it up and running via teamviewer through a person on here called Morny. My laptop had some serious issues and I did not end up purchasing HEM as I was waiting until I had the money to purchase a new laptop. I am computer illiterate and did not feel confident that I would be able to figure out how to transfer the database.

    I now have a new laptop and would like to download HEM on it and purchase it. My question is - since I have already set up an account with HEM when I downloaded the trial version - am I able to download it again on my new laptop under the same account? I had my old laptop "cleaned & re-os'd" so I do not have the files or anything anymore.

    *If I am able to download HEM again onto my new laptop - would it be easier for me to download that postql thing ahead of time or through HEM like I did last time?


  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009


    There is no problem with your trial account. You can download HM as often as you need it.

    You should setup postgresql which you download from our website:
    and when postgresql is running install Holdemmanager

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