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  1. #1
    Senior Member
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    Dec 2009
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    Default PokerMaster - incorrectly reading position in straddle games.

    I'm using the PokerMaster Hand Converter app from you guys. Works great! Thanks.

    But when Holdem Manager imports these hands, it gets some of the positions wrong in straddle games. It reads SB+BB correctly, but it reads MP as EP, CO as MP, BTN as CO, and the straddle as BTN.

    Half my hands are straddle, and half non-straddle. So it completely throws my position stats all outa wack. I like looking at my opponents EP/MP/CO/BTN open % but these are completely inaccurate.

    I also like to look at my own stats by position, but again, totally useless.

    When I want to analyze my hands, I can't figure out a way how to set filters for this either. I'm sure you can see the problem with setting a button filter, etc.


    Is there a fix? Is this a known issue? Is there a patch in the works? ETA?

    Thanks!

  2. #2
    HM2! udbrky's Avatar
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    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal issue # on this issue is HM-8962

    I have added your email address to the ticket so we can notify you once we have fixed it.
    Regards udbrky (Chris)

  3. #3
    Senior Member
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    Any rough ETA would be massively appreciated.

    I understand it's been documented and assigned a #, but

    Is it currently being worked on? Or is it far down the list.
    Do they work on issues in order? I assume some things get higher priority.
    I cannot guess whether to expect a fix in 2 weeks or 6 months.

    Is it at all possible for you to contact the developers and ask if they're working on the fix?

    You have my email.. could you forward it to the devs and ask them to shoot me a quick line with their best guess of a rough ETA?


    Thanks a lot Chris

  4. #4
    HM2! udbrky's Avatar
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    We do not provide ETAs, because so much factors into it, and it's often very fluid.
    Regards udbrky (Chris)

  5. #5
    Junior Member
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    Jan 2009
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    Default

    Can I also get added to the e-mail list when this is fixed?

  6. #6
    HM2! udbrky's Avatar
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    These changes should be available in the next gold beta release. While we do not have an exact date for the release, you will receive a prompt to update once available as long as you have enabled the Settings > General > [x] Prompt for Beta Updates.
    Regards udbrky (Chris)

  7. #7
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    Downloaded Beta update that said it addressed pokermaster position issues. Created a new database and did a fresh import (as it said was required), still reading all old (and today's new) hands incorrectly. straddle is still button, etc.

  8. #8
    HM2! udbrky's Avatar
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    Are these hands in the Pokermaster format? The fix is just for the new format, not the pokerstars format.
    Regards udbrky (Chris)

  9. #9
    Junior Member
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    Jun 2011
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    this doesnt seem resolved? i am running the newest 8517 version of HEM2 and it still reads BTN as STR position, CO as BTN, etc.

    my HHs are in PokerMaster format, and even when i am IN HEM and i copy the "original format" HH out of the handviewer and view it in notepad... it shows "xxx is the button" in the notepad file that i copied OUT OF HEM, but when i filter for the player on the button it shows the one in the STR lol... what to do?

  10. #10
    HM2! udbrky's Avatar
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    We no longer support Pokermaster, as it appears they do not wish to have HUD's and trackers.
    Regards udbrky (Chris)

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