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  1. #1
    Junior Member
    Join Date
    Jun 2018
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    2

    Default Bet365 hands .xml formal cannot be imported

    Hello, I have the latest version of HM2, and the latest version of bet365. The hands are stored locally, but when I try to auto import the folder nothing happens. For this reason I decided to import the hands manually, found the files but when I tried to import them I could not import any of them, they all had errors on them. Can you help me with my problem? (the files are in .xml formal if this is of any help)

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,536

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...pdate_8521.exe

    The original hands will import if they are in English.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Jun 2018
    Posts
    2

    Default

    The hands are in English and still do not import, even after I update to the version you told me (they also do not import on the latest HM2 update)

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,536

    Default

    Where did you get the hands?


    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

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