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Thread: HUD blinking

  1. #1
    Junior Member
    Join Date
    Apr 2010
    Posts
    3

    Default HUD blinking

    My HUD is blinking after the last update.

    I uncheck caddy note to resolve the problem but caddy note not take a notes.
    How do I solve the problem so that caddy notes works without blinking?

    Use windows 10 (up to date)
    All driver is up to date
    I play on pokerstars on zoom 6max

    Thanks

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,682

    Default

    Make sure there are no corrupted/disallowed NC in the HUD.

    1) Export any custom HUD configs.
    2) Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] All Configs > OK
    3) Manually reset your Site Setup > Seating Preferences > for your site/seats and any other HUD Settings you had personalized.

    Try to reproduce the problem using the default HUD/settings. *If it works properly you can try importing your customized HUD again. *If the problem returns after importing the custom HUD then you know that config is corrupted and you will need to delete it and rebuild it from scratch or import an older backup of that HUD config that was created before the corruption. *If you have to rebuild the HUD and don't have a backup/export of your HUD from before the corruption occurred you can try to find a similar HUD to use as a starting template from our HUD Repository -*http://www.holdemmanager.com//hud_repository/

    Hold'Em Manager 2 FAQs - Poker Software :: Backup and Reset HUD to Default HUD to troubleshoot HUD or Crashing Issues

    Do you have a lot of badges?

    Sometimes the .net framework installation can become corrupt. This can cause several problems including freezes on startup, registration issues, crashes and more. The following FAQ walks you through safely uninstalling .net framework and reinstalling it again - Hold'Em Manager 2 FAQs - Poker Software :: Holdem Manager .NET Cleanup and update Instructions

    If you're seeing this issue in most cases its a graphics card issue

    1 - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).
    2 - Update your graphics drivers - FAQ - Hold'em Manager (HM1) Poker Tracking Software :: How To Update Your Graphics Card Driver
    3 - Enable desktop composition - Enable or Disable Desktop Composition ~ Windows 7 Support

    The following solutions have also proved to be helpful in resolving this although these are usually isolated issues
    1 - Set desktop to an aero theme:
    - W7 - How To Enable Window Transparency (Aero) On Windows 7 - Windows 7
    - W8 - http://www.howtogeek.com/128630/how-...-in-windows-8/
    2 - Update Logitech Setpoint - http://www.logitech.com/en-us/584/3131
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Apr 2010
    Posts
    3

    Default

    Hello

    I follow all this step, but the problem of blinking persists!

    You have another solution?

    Thanks

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,682

    Default

    Did you try a HUD without NC? This can be caused by bad definitions or disallowed NC badges.

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

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