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  1. #1
    Senior Member
    Join Date
    Jul 2009
    Posts
    293

    Default WPN won't input correct info

    When it comes to WPN summarising, HM2 is very weird. It will get MOST (not all) of the info correct for STT's. But it can't recognise the On-Demand winnings or number of players in the game etc, nor can it for MTT's. It was getting the buy-ins correct for the On-Demand SnG's, but since they changed recently this is how they appear. I've shown that I've got the correct folder for the import.

    wpn hm2example.png

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,681

    Default

    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

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