Poker Software
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Mar 2012

    Default HEM2 Crashes Upon Open - Issue Resolution Not Resulting in Email

    My HEM2 is crashing upon attempting to open. Issue resolution pops up and when I submit my email address/description of the issue and click "send error report" I don't receive a response email. I upgraded to Windows 8.1 last night and did not have this issue prior. I can submit the report details if need be. Any ideas what my issue is? Thank you!

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008


    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    Always send in the ticket, since that is not a monitored inbox.
    Regards udbrky (Chris)

Similar Threads

  1. Issue resolution assistant
    By twistedcall in forum Bug Reports
    Replies: 1
    Last Post: 01-08-2017, 07:23 PM
  2. screen resolution issue
    By ryverrat in forum Manager General
    Replies: 2
    Last Post: 03-23-2010, 05:23 PM
  3. HUD text resolution issue
    By Goobertron in forum Manager General
    Replies: 1
    Last Post: 10-05-2009, 11:31 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts