Big black space next to stats
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  1. #1
    Senior Member
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    Nov 2014
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    Default Big black space next to stats

    hey, regarding thread: http://forums.holdemmanager.com/note...ml#post2467971

    ii have got a lot of black space next to main HUD stats
    for example:
    http://i.imgur.com/Iv7zQcs.png

    can you do something about it ?

    Best regards, Kejkun

  2. #2
    You're out! udbrky's Avatar
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    Does this happen with the default HUD?

    Try resetting the HUD.

    1) Start HM2 and Export any custom HUD configs - Hold'Em Manager 2 FAQs - Poker Software :: Backup and Reset HUD to Default HUD to troubleshoot HUD or Crashing Issues

    2) Close HM2.

    3) Please create a backup of your settings and reset your settings as explained here - Hold'Em Manager 2 FAQs - Poker Software :: Create a Backup and restore default settings

    4) Restart HM2

    5) Manually reset your Site Setup > Seating Preferences > for your site/seats and double check your auto import and archive folders.

    Try to reproduce the problem using the default HUD/settings. If it works properly you can try importing your customized HUD again that you exported in step 2 above. If the problem returns after importing your HUD you know it is a problem with your HUD Config and you will need to recreate it from scratch or import an older backup of the HUD.

    If that solves your problems please email us the files you backed up in step 1 of this email by following step 2 in this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: Create a Backup and restore default settings

    If that did not solve your problems you can restore all of your original settings using the Utilities menu as explained in step 3 of the above FAQ.
    Regards udbrky (Chris)

  3. #3
    Senior Member
    Join Date
    Nov 2014
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    Default

    So, the default HUD works fine, i guess:

    The problem is with custom NC text notes i think:
    1. http://i.imgur.com/sn1K3Xz.png - short text = little black space after
    2. http://i.imgur.com/asWP2xX.png - longer text = more black spacer after, but still the main hud does not need that black space.

    Text note you can find here: http://forums.holdemmanager.com/note...uble-text.html

    3. there is another bug regardind this text note - double output, described here: http://forums.holdemmanager.com/note...uble-text.html
    "There are quite a few HUDs that use text without this issue. My advice is that you try to find out what they're doing differently than you. As far as some change being made in regards to this, it's not going to come from NoteCaddy"

    I asked some PRO and they say they do not know what to do with it, it's a bug :|


    But i can use abbrevation and do black space background, but this have 2 disadvantages:
    1. you can not change color of abbreviation text: http://forums.holdemmanager.com/mana...ml#post2469196
    2. when you do this you gain black space - like here:
    http://i.imgur.com/b8K8D19.png

    what notes i have
    http://i.imgur.com/Zfv58s9.png
    http://i.imgur.com/JBOmayc.png
    http://i.imgur.com/7508Pvm.png


    Can you do something about these bugs?
    I spent tremendous amount of time dealing with these bugs, i would be very glad if you could help me - making HM2 better.

    Best regards, Kejkun
    Last edited by kejkun; 10-16-2015 at 07:30 AM.

  4. #4
    You're out! udbrky's Avatar
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    Default

    Please export your HUD and email it to us. We'll need your definitions folder from

    For Windows Vista/7/8: C:\Users\username\AppData\Roaming\HoldemManager\
    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


    See this tutorial for showing system and hidden files:
    Hold'Em Manager 2 FAQs - Poker Software :: How are Hidden Files Viewed in Windows?

    Please make sure you zip folders when sending them.

    Include a link to this thread in the email.
    Regards udbrky (Chris)

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