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  1. #1
    Junior Member
    Join Date
    Jul 2009
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    29

    Default HUD not working on ipoker

    i logged in to ladbrokes poker for the first time in a while and there was an update. played in a tourney and the HUD appeared but with the wrong names and no stats. presumably this is something in the update?

    thanks

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,688

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Jul 2009
    Posts
    29

    Default

    i forgot i hadn't updated HM. after update it seems to be ok. sorry, i'm such a klutz

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,688

    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
    Regards udbrky (Chris)

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