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  1. #1
    Senior Member
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    Oct 2009
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    119

    Default Marked Hands disappear

    Hi,

    i am noticing this for some days now, but now it is confirmed

    i mark hands during the session, by clicking on the hand in the "last winning hands" window and then "mark hand" - i dont set a category. i checked during grinding yesterday, the hands where show when i said "show only marked hands"

    today (again), i wanted to review the session, date range=yesterday, overall tab, show only marked hands. all hands are gone!!!

    i really hope you release zoom for hem1 fast, then i go back to hem1.

  2. #2
    Senior Member
    Join Date
    Jul 2008
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    296

    Default

    Same problem, already mentioned that in another thread.
    Support said, that they can't reproduce it.
    Roll back to 6556 and you won't have this issue.

  3. #3
    Senior Member
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    Oct 2009
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    119

    Default

    thanks, i dont really wanna revert back to the version which has a 70% cpu utilisation, the 6646 is the first one which i can really use.

    its really not that hard to reproduce here:

    mark hands during session
    hands are in list

    close hem2 / start hem2
    hands are gone

    very reliable feature to force yourself to do the session review right away

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Senior Member
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    Oct 2009
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    Default

    for hem2 marked hands are still lost as soon as i restart hem2, no change there

  6. #6
    Former HM Support DogNamedBluff's Avatar
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    May 2011
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    5,598

    Default

    for hem2 marked hands are still lost as soon as i restart hem2, no change there
    I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.

  7. #7
    Senior Member
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    Oct 2009
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    Default


    sorry for creating 2 threats, but the 6708 also doesnt work

    is there anything else to do then clicking the checkbox?

  8. #8
    Former HM Support DogNamedBluff's Avatar
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    May 2011
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    5,598

    Default

    This is a known issue and it has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-4727. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.


    is there anything else to do then clicking the checkbox?
    Right Click on a hand in the Reports and select to Mark it.
    Last edited by DogNamedBluff; 04-25-2012 at 01:29 AM. Reason: Bug Number Change

  9. #9
    Senior Member
    Join Date
    Jul 2008
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    296

    Default

    This issue seemed to been gone, but w/ 6745 it's back. Not a single hand of my 30+ marked hands from today shows up when filtered to.

  10. #10
    Senior Member
    Join Date
    Oct 2009
    Posts
    119

    Default

    Quote Originally Posted by mamba View Post
    This issue seemed to been gone, but w/ 6745 it's back. Not a single hand of my 30+ marked hands from today shows up when filtered to.
    not working here either, but i must admit, its also not really an important feature.

    i mean, who would use a tracking software to mark hands to review, ridiculous thought. we should be happy about all the nice colors, that's way more important.

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