View Full Version : HEM is closing itself.

07-18-2011, 01:41 PM

When I launch my hem, everything seems to go normally. But when the starting window opens it closes itself in less than a second and I cant found it anymore. I tried to uninstall and then install it. And then hem worked fine one session until I close it and try to start it again. Then it started to do the same thing.

07-18-2011, 02:04 PM
Yes I get exactly the same...

Can someone please fix this...

Many thanks

07-18-2011, 02:08 PM
I found the problem. :D Some kind of virus-scanner deleted some "importing.exe" file couse it seems to be a danger to computer and when you return the file it starts to work.

07-18-2011, 02:13 PM
Thanks for that, I have to reinstall whole program again?

07-18-2011, 05:24 PM
I have had the same problem. My antivirus is Norton and it has an option to restore the file. Check if your antivirus has this option and it is not necessary to reinstal the program.

07-18-2011, 06:45 PM
Norton quarantined hmimport.exe. Restored that file.
(add it to the exceptions list of Norton.... install the update http://www.holdemmanager.com/Downloads/HmUpdate.exe again)

Read: http://forums.holdemmanager.com/manager-bugs/52951-norton-antivirus-version-1-11-06b.html