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XXX_XXX
07-18-2011, 01:41 PM
Problem.

When I launch my hem, everything seems to go normally. But when the starting window opens it closes itself in less than a second and I cant found it anymore. I tried to uninstall and then install it. And then hem worked fine one session until I close it and try to start it again. Then it started to do the same thing.

tony7777777
07-18-2011, 02:04 PM
Yes I get exactly the same...

Can someone please fix this...

Many thanks

XXX_XXX
07-18-2011, 02:08 PM
I found the problem. :D Some kind of virus-scanner deleted some "importing.exe" file couse it seems to be a danger to computer and when you return the file it starts to work.

tony7777777
07-18-2011, 02:13 PM
Thanks for that, I have to reinstall whole program again?

Malosky
07-18-2011, 05:24 PM
I have had the same problem. My antivirus is Norton and it has an option to restore the file. Check if your antivirus has this option and it is not necessary to reinstal the program.

Patvs
07-18-2011, 06:45 PM
Norton quarantined hmimport.exe. Restored that file.
(add it to the exceptions list of Norton.... install the update http://www.holdemmanager.com/Downloads/HmUpdate.exe again)


Read: http://forums.holdemmanager.com/manager-bugs/52951-norton-antivirus-version-1-11-06b.html