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topdawg235
04-24-2009, 12:57 PM
Hi, I am having trouble with my HEM. My computer froze and Now i got it up ad going again, but once I get holdem manager to open I got a popup that says "
Unhandled exception has occurred in your application. If you click contirnue the application will ignore the error and attempt to continue. If you click quit the applcication with close immediatly. Input string was not in a correct format. " Any help you can give me in fixing this would be greatly appreciated.

thanks,
-steven

morny
04-24-2009, 01:18 PM
can you update to this version http://www.holdemmanager.com/downloads/HmOmaha.exe and if the problem persists then go to Filter > Clear and then Filter Use for all and see if it fixes it

topdawg235
04-24-2009, 01:21 PM
The link you gave me is for HM omaha? Is that the correct link? I tryed clearing filters and I get the same error. I tryed switching to other players and the error does not come up at all, only when I have my name selected. Any more help you can give me would be greaty appreciated.
thanks,

morny
04-24-2009, 01:27 PM
Yeah thats the correct link, most likely you have an empty alias setup, if you go to Options > Alias in the bottom pane how many usernames is selected, maybe post a screenshot

topdawg235
04-24-2009, 01:27 PM
Also i just downloaded 1.08 beta 22 and tryed installing that. I still get the same error, when my player name is selected. Here is the details from the problem that pops up.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.FormatException: Input string was not in a correct format.
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at HoldemManager.ӧ.ड़()
at HoldemManager.ӧ.ज़(Object Ԡ, RunWorkerCompletedEventArgs ԡ)
at System.ComponentModel.BackgroundWorker.OnRunWorker Completed(RunWorkerCompletedEventArgs e)
at System.ComponentModel.BackgroundWorker.AsyncOperat ionCompleted(Object arg)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.6.0.0
Win32 Version: 1.6.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 7.8.0.4
Win32 Version: 7.8.0.4
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
HMClass
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMClass.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.1.2000.0
Win32 Version: 3.1.2000.19262
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
HEMGUI
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.8.0
Win32 Version: 2.0.8.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.12
Win32 Version: 1.0.0.12
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 1.98.4.0
Win32 Version: 1.98.4.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
Acid Library
Assembly Version: 1.3.2734.23020
Win32 Version: 1.3.2734.23020
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Acid%20Library.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

topdawg235
04-24-2009, 01:38 PM
I downlaoded the link you gave me and installed it. The error apears to be gone, but I cant get it to show any of my hands. In the players tab , it shows the amount of hands that I and others have played. But if I am in the cash games tab, under report or sessions or any tab, nothing is shown. Any ideas?

morny
04-24-2009, 01:40 PM
if you go to Options > Alias in the bottom pane how many usernames is selected, maybe post a screenshot

topdawg235
04-24-2009, 01:42 PM
There is only 1, and it is my correct screen name and correct alias that I had created. Any other ideas? Can we do a support session or something?
thanks,

morny
04-24-2009, 01:48 PM
Why have you setup an alias then, delete the alias and change it to you actual username, you only need an alias if you play on 2 or more sites and want to combine the stats together.

So delete the alias, then select change and type you username and it should have the site initials in bracket after it like ABS,PP,IPK etc and not ALIAS

topdawg235
04-24-2009, 01:51 PM
i did what you said. When I go to change and try to select my screen name, it shows I have played over 400,000 hands. Which is correct, when I then select my name , once it loads it only showed 122 hands. I have no filters on, and have cleared all the filters, and have it set to show all hands, all time , all games. Any ideas?

topdawg235
04-24-2009, 02:03 PM
So any player I select in the player change field. In the selection table it shows the correct number of hands on them. But when i load that person, it only shows a tiny sample from when playing earlier today. Any ideas?
thanks so much