HH not being imported

[lovechops]

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08 beta 22

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

poker stars

2a) Have you clicked the Start Auto Import Button?

yea

3) Have you the settings exactly as per the FAQ for your site?

yea

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yea

5) Are the hands being imported into Holdem Manager?

Doesnt look like it, just says auto importing........

5a) Do they import if you create a new database?

Tried creating a new database but HM just shuts down instantly when i click database mgmt
6) Have You Tried the Table Finder and did it work?

7) If you open the HH are they written in English?

yea

8) If your using Vista have you UAC disabled?

yea

[morny]

When you click that it will shut down but you should see the database management console then, this should allow you to create a new database, look along the bottom it may have minimized itself

If not close HM and go to C:\Program Files\RVG Software\Holdem Manager and open DBcontrolPanel.exe

[lovechops]

I created a new database and the table manager is still not popping up or importing HH

[morny]

Email me to arrange a suitable time to do a teamviewer session morny@holdemmanager.net and also link to this thread