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View Full Version : Release 1.11.07a Not Importing - Bodog


JCP
07-16-2011, 07:56 AM
Hi. I updated to the new version this morning but HEM is not pulling in any hands from the Bodog hand grabber and the HUD does not launch. I run Windows 7 in parallels on an iMac.
netsrak
07-16-2011, 09:44 AM
Is Idleminer writing the hands?
Can you import them manually?
Patvs
07-16-2011, 09:55 AM
Is Idleminer updated... and grabbing all the hands? as .txt files?

Do those files import into a new HoldemManager database?
my_sharona
07-16-2011, 12:25 PM
Hi. I updated to the new version this morning but HEM is not pulling in any hands from the Bodog hand grabber and the HUD does not launch. I run Windows 7 in parallels on an iMac.

same here.

No import from stars and no HUD.
JCP
07-16-2011, 04:12 PM
I am using hand grabber version 1.17. The hands are saved as .txt files. Now I can't even open HEM properly, it launches and then goes offscreen and it does not show up as an open program. This happened when I first updated to the latest version so I rebooted windows and then HEM came up normally.
JCP
07-16-2011, 04:20 PM
I just tried restarting windows...still no luck even getting HEM to stay onscreen.
Patvs
07-17-2011, 01:13 AM
same here.

No import from stars and no HUD.


Bodog uses a handgrabber.
If you have issues on PokerStars, make sure the PokerStars lobby is in English. Play a real money table. Check if the table is detected in TableManager, the hands are being saved by PokerStars, and are being imported by HoldemManager:
http://faq.holdemmanager.com/questions/6/PokerStarsSetup
Patvs
07-17-2011, 01:13 AM
I just tried restarting windows...still no luck even getting HEM to stay onscreen.



Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.
2nice
07-23-2011, 10:20 PM
Is Handgrabber working for anyone? I have it running on windows 7 and followed the tutorial and it is not pullling and saving hands.
madlion
07-26-2011, 10:08 PM
Hand grabber is fine for me, if they are not showing in HEM but are getting saved try adding '0' (yes zero) player to your alias's.
2nice
07-26-2011, 10:15 PM
its just not saving.....
madlion
07-26-2011, 10:35 PM
It's possible your AV (antivirus) is HAG (hyper aggressive) and has flagged it as unsafe.