PDA

View Full Version : William Hill no hud and import errors



MickeyD26
07-15-2011, 04:15 PM
basically the title says it all, just to mention that Dracula Poker, other Ipoker skin, work fine with HM HUD on and importing well.

Patvs
07-15-2011, 09:25 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Set the lobby language of the pokerclient in English.
Open a handhistory to see if the hands are saved in readable formatting

MickeyD26
07-17-2011, 04:25 PM
updated, still doesn't work. just to mention that it worked fine for a while, importing and HUD being on, started to have import error just few days ago.

Patvs
07-17-2011, 07:31 PM
Create a new database, and try reimporting the handhistories.
Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

MickeyD26
07-18-2011, 06:41 AM
new DB created, importing and HUD still not working

netsrak
07-18-2011, 08:46 AM
Please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

MickeyD26
07-18-2011, 12:59 PM
I've done all that. to mention that the HH file is not readable but its the same as the HH from Dracula Poker and that works

Patvs
07-18-2011, 06:04 PM
Can you attach a HH file?

MickeyD26
07-18-2011, 06:42 PM
I dont know how to atach files, anyway I dont have any right now as it appears only when I'm playing, so no file in my History folder now

Patvs
07-18-2011, 06:54 PM
The old handhistory files are in the archive folder, C:HMArchive.

If you click reply to this post, you'll have the option to attach a file as an additional option.

MickeyD26
07-19-2011, 02:00 PM
I've atached some files from today

MickeyD26
07-19-2011, 02:04 PM
this is surely from Will Hill, Idk about the others

netsrak
07-20-2011, 04:17 AM
The hand imports without problems for me.
When i read the thread i notice that you have no import errors with the new database? Only the hud is not working.
Please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

MickeyD26
07-20-2011, 02:55 PM
no, I still got import errors

Patvs
07-20-2011, 03:42 PM
set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with English (United States) as the regional settings. Then Reboot.

And try importing the hands into a new database.
Which PostgreSQL version are you using?
If you're using 8.3, also install 8.4.8 or 9.04 to port 5433 and connect to that instead.

MickeyD26
07-22-2011, 04:46 PM
I need to repeat that HM WORKS FINE with other skin of Ipoker! AND IT WORKED FINE with WillHill too until 2 week ago. how can messing up with postgresql and date formatting would matter in this situation?

Patvs
07-22-2011, 09:12 PM
Try this....



set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with English (United States) as the regional settings. Then Reboot.

And try importing the hands into a new database.
Which PostgreSQL version are you using?
If you're using 8.3, also install 8.4.8 or 9.04 to port 5433 and connect to that instead.

MickeyD26
07-23-2011, 07:27 AM
the date format was correct, as with postgres, the install of 8.4.8 its not accepting my old pass, so cant install it

Patvs
07-23-2011, 10:22 AM
click on Start and go to Programs -> Accessories -> Command Prompt

* If you are on Vista, rightclick and choose "Run as Administrator".


A black box should appear. Type 'net user postgres /delete' (without the quotes) and press enter.

The user is now deleted and you can (re)install PostgreSQL.
And it will accept any password.

MickeyD26
07-23-2011, 02:40 PM
I got advanced options: "Locale" (list) and "Install pl/pgsql template1 database?" (checkbox)

Patvs
07-23-2011, 04:16 PM
PM sent

MickeyD26
07-24-2011, 07:42 AM
I wrote an email to WH support, ataching 2 files, and they responded sending me back one of them modified:

"This is Rich from the William Hill Customer Services Team.

Firstly, please be informed that we discourage the use of third party
softwares to be used, in any way, with our poker software as it might cause
system conflicts.

Moving forward, we have attached the Hand History of 3282235471 for you.
However, for 3282238921, we regret to inform you that we are unable to find it
on our end."
169711696116951

Patvs
07-24-2011, 03:21 PM
WH will still write A^ (instead of euro) to their handhistoiries, even when HoldemManager is NOT RUNNING right?

MickeyD26
07-25-2011, 09:27 AM
WH will still write A^ (instead of euro) to their handhistoiries, even when HoldemManager is NOT RUNNING right?

I played an orbit w/o HM:

Patvs
07-25-2011, 05:40 PM
Play two orbits.
After the first orbit, start HoldemManager (and start the auto import).
Was HoldemManager able to import the hands from the first orbit?
Did the formatting of the handhistories of the second orbit suddenly change??

MickeyD26
08-03-2011, 01:43 PM
suddenly importing started to work again, with no change that I made. hope it wont come back to this in the future