PDA

View Full Version : HEM problems at Stan James (Microgaming)



DePosse
07-15-2011, 12:31 PM
Hello,

My HEM is properly working at different sites but it's causing problems at Stan James. When I'm playing and put on auto-import my pokertables just crash and the importer is not importing any hands.

I'm pretty sure I have set the import folder correct:
C:\Microgaming\Poker\StanjamesgibMPP + subfolders

My guess is that there is something wrong with the format of the hand histories.
Some help would be greatly appreciated!

BTW: I am using Windows XP

Patvs
07-15-2011, 09:41 PM
Which Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe



Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.


Don't let it import from subfolders!

DePosse
07-16-2011, 10:09 AM
Hey,

thanks for your reply Patvs!
HEM is now correctly importing the hands but the HUD still won't appear.
I am using COMODO antivirus.

Patvs
07-16-2011, 10:31 AM
Uninstall Comodo.

Is TableManager detecting the tables?
Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

DePosse
07-16-2011, 10:41 AM
Yes, TableManager is detecting the tables!

Sarek
07-16-2011, 10:53 AM
If they are tournament tables - the only way to get HUD is Table finder. No other possibilities.
http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD

DePosse
07-16-2011, 10:59 AM
I play Cash tables!

Sarek
07-16-2011, 11:11 AM
Set your Windows regional settings to English (US). Reinstall pokersite software in English.
And uninstall Comodo.