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View Full Version : Unable to open HM - Error Message



Lanval
07-14-2011, 09:38 AM
Hi,

I can't open HM today as it shows an error message (see attached file).
Fyi Party Poker server crashed yesterday night and I suspect the problem could come from inacurate Hand History file (maybe).

Any action I could take to fix it?

Thanks in advance
GB

Patvs
07-14-2011, 10:01 AM
Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working.html

Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again

Lanval
07-14-2011, 10:26 AM
Spot on. I got Windows 7.

Thanks

Patvs
07-14-2011, 12:32 PM
Permanent fix: http://www.holdemmanager.com/Downloads/1.11.07_Windows7.exe