View Full Version : HEM stops working after enabling Sitngo Wizard

07-14-2011, 09:08 AM
I don't know why I tried to activate this plugin yesterday, as I already have the stand-alone version of SNGWiz. But everything seemed fine yesterday, today though, when I run HEM (version 1.11.06g), I see a little portion of a Wiz window in the top-centre of the HEM window (this looks like some sort of graphical bug), and when I try to navigate the Sidebar, I get an exception error no matter where I click.

How do I undo the Wiz thing and get HEM to work again?

07-14-2011, 09:25 AM
I'll read the sticky and see if that helps, maybe this wasn't Wiz related :)

07-14-2011, 09:32 AM
I have the EXACT same problem as you. I tried to launch the sng wiz plug in. Now i can't do anything and I see the graphical glitch that you see. Please let me know if you find a solution.

07-14-2011, 09:42 AM
Same problem here, except that I don't use sng wizzard, maybe I clicked on the icon accidentally though. I really hope we can get it to work again soon.

07-14-2011, 10:01 AM
Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working.html

Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again

07-14-2011, 12:34 PM
Permanent fix: http://www.holdemmanager.com/Downloads/1.11.07_Windows7.exe