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View Full Version : Urgent! Hem completely unfunctional!


jonibulda
07-14-2011, 12:04 AM
HEM has stopped functioning COMPLETELY!

this is the image of HEM
http://i51.tinypic.com/bim8a8.png




If I try to do anything, this box appears

http://i56.tinypic.com/amax52.png

And if I click on details:
http://i53.tinypic.com/2yy5hko.png

This is the details cut and pasted:

Se slutten av denne meldingen for detaljert informasjon om aktivering av
JIT-feilsøking (Just In Time) i stedet for denne dialogboksen.

************** Unntakstekst **************
System.BadImageFormatException: Ugyldig tilgang til minneområde. (Unntak fra HRESULT: 0x800703E6)
ved i.b8(Object A_0, EventArgs A_1)
ved cn.b(Object A_0, EventArgs A_1)
ved DevComponents.AdvTree.AdvTree.OnSelectionChanged(E ventArgs e)
ved DevComponents.AdvTree.AdvTree.SelectNode(Node node, eTreeAction action)
ved DevComponents.AdvTree.AdvTree.ر(Node ؋, MouseEventArgs ؗ, Point ء)
ved DevComponents.AdvTree.AdvTree.OnMouseDown(MouseEve ntArgs e)
ved System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
ved System.Windows.Forms.Control.WndProc(Message& m)
ved System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
ved System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
ved System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
ved System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Innlastede samlinger **************
mscorlib
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4961 (win7RTMGDR.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Samlingsversjon: 1.11.5.3983
Win32-versjon: 1.11.05.3983
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4957 (win7RTMGDR.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4961 (win7RTMGDR.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Samlingsversjon: 8.3.0.0
Win32-versjon: 8.3.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Windows.Forms.resources
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_no_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------
DeployLX.Licensing.v3
Samlingsversjon: 3.2.2000.0
Win32-versjon: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
mscorlib.resources
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4961 (win7RTMGDR.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
System.Web
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4955 (win7RTMGDR.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.resources
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.resources/2.0.0.0_no_b77a5c561934e089/System.resources.dll
----------------------------------------
WindowsFormsIntegration
Samlingsversjon: 3.0.0.0
Win32-versjon: 3.0.6920.4902 built by: NetFXw7
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
PresentationCore
Samlingsversjon: 3.0.0.0
Win32-versjon: 3.0.6920.5001 built by: Win7RTMGDR
CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
WindowsBase
Samlingsversjon: 3.0.0.0
Win32-versjon: 3.0.6920.5001 built by: Win7RTMGDR
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
Softelvdm.SftTreeNET
Samlingsversjon: 2.0.13.0
Win32-versjon: 2.0.13.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Samlingsversjon: 1.0.0.17
Win32-versjon: 1.0.0.17
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Samlingsversjon: 2.0.6.0
Win32-versjon: 2.0.6.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Samlingsversjon: 2.0.0.0
Win32-versjon: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Samlingsversjon: 5.1.4.31904
Win32-versjon: 5.1.4.31904
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
PresentationFramework
Samlingsversjon: 3.0.0.0
Win32-versjon: 3.0.6920.5001 built by: Win7RTMGDR
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
SitNGoWizard.1.1
Samlingsversjon: 1.0.2.25
Win32-versjon: 1.0.2.025
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/SitNGoWizard.1.1.EXE
----------------------------------------
SitNGoWizard.Localization.2.0
Samlingsversjon: 1.0.0.0
Win32-versjon: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/SitNGoWizard.Localization.2.0.DLL
----------------------------------------
log4net
Samlingsversjon: 1.2.10.0
Win32-versjon: 1.2.10.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/log4net.DLL
----------------------------------------
HoldemVision
Samlingsversjon: 1.0.0.0
Win32-versjon: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
----------------------------------------

************** JIT-feilsøking **************
Når du skal aktivere JIT-feilsøking (Just In Time), må .config-filen for dette
programmet eller datamaskinen (machine.config) ha
jitDebugging-verdien angitt i delen system.windows.forms.
Programmet må også kompileres med feilsøking
aktivert.

For eksempel:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

Når JIT-feilsøking er aktivert, blir alle ubehandlede unntak
sendt til JIT-feilsøkingen som er registrert på datamaskinen,
i stedet for å bli behandlet av denne dialogboksen.
Patvs
07-14-2011, 12:06 AM
Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working.html

Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again





Also Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
daniel411
07-14-2011, 01:32 AM
Yeah same thing has happened to me
FWIW I have version 1.11.04




Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

Invalid access to memory location. (Exception from HRESULT:0x800703E6).

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.BadImageFormatException: Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
at i.b7(Object A_0, EventArgs A_1)
at cm.b(Object A_0, EventArgs A_1)
at DevComponents.AdvTree.AdvTree.OnSelectionChanged(E ventArgs e)
at DevComponents.AdvTree.AdvTree.SelectNode(Node node, eTreeAction action)
at DevComponents.AdvTree.AdvTree.ر(Node ؋, MouseEventArgs ؗ, Point ء)
at DevComponents.AdvTree.AdvTree.OnMouseDown(MouseEve ntArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.11.4.2602
Win32 Version: 1.11.04.2602
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5442 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 8.3.0.0
Win32 Version: 8.3.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
WindowsFormsIntegration
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4902 built by: NetFXw7
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
PresentationCore
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
WindowsBase
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.13.0
Win32 Version: 2.0.13.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.17
Win32 Version: 1.0.0.17
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 2.0.6.0
Win32 Version: 2.0.6.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
PresentationFramework
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
SitNGoWizard.1.1
Assembly Version: 1.0.2.14
Win32 Version: 1.0.2.014
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/SitNGoWizard.1.1.EXE
----------------------------------------
SitNGoWizard.Localization.2.0
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/SitNGoWizard.Localization.2.0.DLL
----------------------------------------
log4net
Assembly Version: 1.2.10.0
Win32 Version: 1.2.10.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/log4net.DLL
----------------------------------------
HoldemVision
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
jonibulda
07-14-2011, 02:50 AM
nevermind
hemnewb
07-14-2011, 06:33 AM
Exactly the same here. Tried uninstalling and reinstalling HEM but get exactly the same problem.
:mad:

Why "never mind"? Did you fix it? How?

Oh I see - there's an answer buried in the thread.

Grrr - when will Microsoft realise that HEM is much more important than Windows?
Patvs
07-14-2011, 12:23 PM
Permanent fix: http://www.holdemmanager.com/Downloads/1.11.07_Windows7.exe
mats.b.nygren@telia.com
07-14-2011, 08:50 PM
The only thing is that I got a license of Leak Buster some days before this happened and now when I expand Leak Buster the screen is just blank on the right side .

This is so regardless of when I did the fix or when I reinstalled HEM 1.11.07 .

I even tried reinstall the fix but still the same result ...

So HEM seems to work but Leak Buster doesn't ...
Patvs
07-15-2011, 01:47 AM
Replayer/Leakbusters issue fixed in: http://www.holdemmanager.com/Downloads/HmUpdate.exe
jonibulda
07-15-2011, 01:58 AM
I think I f`ed up a bit:

I installed this:

Update to: http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

And then noticed this post



Any Windows 7 error you have, read the OPENING POST of this thread.


illegal90 said he had a similar error when clicking "start auto import", after successfully uninstalling the four Windows security updates. Only illegal90 should try to re-update HoldemManager to 1.11.07 build 4 or to 1.12.00 internal to see if that fixes his issue.

from the same thread:
http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working-3.html

Now I get this when opening HEM:
http://i56.tinypic.com/2untvtz.png

If I click OK, it goes on forever.
Windtell
07-15-2011, 02:09 AM
I think I f`ed up a bit:

I installed this:


And then noticed this post




from the same thread:
http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working-3.html

Now I get this when opening HEM:
http://i56.tinypic.com/2untvtz.png

If I click OK, it goes on forever.

Same here, HM just stops responding for me.

Edit: I posted too fast, working now. Took about 2 min for a small database.
Patvs
07-15-2011, 02:11 AM
Which error do you get exactly?
If you get a "performing database update" just wait for the update to finish.
jonibulda
07-15-2011, 03:52 AM
I let it load to see if it would work after giving it time, but I got this:

http://i54.tinypic.com/2m6prlt.png

When relaunching I got this:

http://i51.tinypic.com/fav2as.png

Then this:

http://i55.tinypic.com/142yjbp.png

If I press connect:

http://i56.tinypic.com/97pu8p.png

If press "set as default:
http://i53.tinypic.com/egim0.png

and then "start HEM", it goes back to this:

http://i55.tinypic.com/ml7fhj.png
jonibulda
07-15-2011, 03:56 AM
Also had this at some point, after setting HEM default database the first time and re launching.

http://i52.tinypic.com/141p10i.png

The second time, is when I got the one I had before, saying it needed time to update new features.
jonibulda
07-15-2011, 04:43 AM
after letting it load a second time it looks like its working now so no need to look into this further for the time being. will post if something changes.
vedder1980
07-15-2011, 02:03 PM
Im having this exact problem except no matter how many times i try and let it load it fails.

I opened my task manager and basically the second i click ok after getting the warning over the time it will take due to my database size, Hem goes non responsive and it just does nothing.
Patvs
07-15-2011, 08:20 PM
Run dbcontrolpanel.exe from the HoldemManager folder.
Create a new database. Connect to it.

Reimport your handhistories to it.